Senior Manager, Software Engineering Management
Senior Manager, Software Engineering Management
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1 Vacancy
Job Description
This Senior Manager role within the CMDB Experiences organization is pivotal to our engineering success. Youll serve as both a technical and people leader guiding an engineering pod and shaping architectural decisions across domains. As we scale to support deployments exceeding 5 billion CIs your leadership will be critical in driving innovation mentoring an engineering team and aligning teams with strategic company goalsincluding our transformation into an AI-first organization.
What Youll Do:
- Lead an engineering scrum team or functions within CMDB Experiences and foster a high-performing inclusive team culture.
- Drive architectural decisions across domains ensuring scalable and resilient solutions.
- Influence product and business strategy especially in areas like AI adoption and cross-functional collaboration.
- Partner with product management design support and engineering teams to deliver cohesive high-impact solutions.
- Manage departmental resources staffing and development while maintaining a best-of-class engineering team.
- Work with productmanagement design support andother dev teams to create high-qualitysolutions
Qualifications :
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Typically requires a minimum of 12 years of related experience with a Bachelors degree; or 8 years and a Masters degree; or a PhD with 5 years experience; or equivalent experience.
- 4 years of engineering leadership experience including direct management of engineering teams and ownership of large-scale technical initiatives.
- 6 years of experience in application development system architecture and production support for enterprise-level solutions.
- Proven track record of cross-functional collaboration innovation and strategic influence.
- Exceptional emotional intelligence and interpersonal skills enabling empathetic mentorship and stakeholder engagement.
- Experience integrating AI into workflows decision-making or product development.
- Proficiency in languages such as Java C Ruby Shell or JavaScript and front-end frameworks like AngularJS ReactJS or Bootstrap.
PE-25
For positions in this location we offer a base pay of $168900 - $295600 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
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Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
