Administrative Officer
Administrative Officer
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Centralising all logs and requests
What were looking for is an expert who can effectively streamline processes and requests. Reporting to the facilities manager youll provide superior call logging servicesreceiving and logging
complaints containing complete details of the requests.
In line with this youll tag each request with unique identity numbers to determine the nature of issues and to dispatch them to the appropriate department. Youll also follow up on the progress of each
request by coordinating with respective assignees and monitoring their response time.
Furthermore youll keep tabs on feedback and communicate with the requestor to ensure the closure of the task. Youll also prepare daily and weekly reports on call status as well as monthly reports on
recurring calls. Assisting building management team in conducting analyses is also within your scope.
Performing other ad hoc tasks
As an expert in the field you must be flexible in taking other responsibilities aside from your core tasks. Part of your mandate is to contribute to the monthly management report for our clients as well as
minutes for meetings. Likewise youll work closely with the team in processing invoices.
Likewise youll be working side-by-side with both engineering and facilities departments in handling our contractors and developing operational procedures. Ensuring workplace safety is also within your
scope. To do this youll actively participate in health and safety reviews and identify potential risks. Youll also participate in emergency evacuation procedures as needed.
Handling Stakeholders Management Administration
You play a key role as the gatekeeper to collate the records from the various processes of stakeholder management and ensuring they are smooth and hassle-free to the residents. This includes season
parking collection of maintenance charges facilities booking card access application etc. Ensuring accurate and up-to-date reporting to the clients is a must. Maintaining good relationship with the
residents is vital. You will need to communicate with stakeholders and advise on the house rules as well as support the organizing of community events and procurement of decorations to enhance the
stay experience of our residents
Location:
On-site SingaporeIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
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For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
