Team Manager - Insurance - Workers Compensation (Diagnostics)

Sutherland

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profile Job Location:

Taguig - Philippines

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:

  • Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations
  • Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line - Identify the training needs that will equip the staff with fundamental skills and knowledge
  • Have a thorough understanding of the various system tools and operational procedures utilized within the program
  • Collaborate with stakeholders on a regular basis for changes on promotions and updates
  • Conduct all defined and required process compliance and adherence to all team members partners and third-party providers 

Qualifications :

Our most successful candidates will have:

  • Finished a Bachelors Degree of any course
  • One to two years of experience in similar role
  • Have strong analytical skills; able to interpret data identify trends and make suggestions for improvements
  • Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues
  • Be able to efficiently manage time and keep track of multiple schedules meetings and initiatives
  • Have strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
  • Have excellent working knowledge of MS Office applications 
  • Experience in inventory management of blended voice and back-office processes: case management in workers compensation (diagnostics) disability claims property and casualty insurance and healthcare are most preferred.
  • Other related fields we can consider are retirement (401k 403b) investments life insurance claims premium admin administration billing money in and out policy maintenance etc.

Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Full-time

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectationsProduce solid ...
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Key Skills

  • Assistant Manager Experience
  • Management Experience
  • Accounting
  • Account Management
  • Detailing
  • Underwriting
  • Insurance Sales
  • Customer relationship management
  • Epic
  • Leadership Experience
  • Management Consulting
  • Statutory Accounting Principles

About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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