Key Account Manager
Key Account Manager
Posted on :
27-08-2025
Employer Active
1 Vacancy
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Job Description
About Us
We are a fast-growing technology solutions provider delivering innovative and integrated
platforms that help businesses operate more efficiently and intelligently. Our clients span various
industries and we provide end-to-end digital transformation through solution-driven sales and
exceptional customer support.
Role Overview
The Key Account Manager (KAM) will be responsible for driving solution sales managing
strategic accounts and overseeing the complete sales cycle from prospecting and needs
assessment to solution presentation contract negotiation and post-sales account management.
The ideal candidate will have a proven track record in B2B solution selling and a deep
understanding of enterprise technology solutions.
Key Responsibilities
1. Sales & Business Development
- Identify engage and close new business opportunities.
- Conduct client needs assessments and propose tailored solutions that address their
challenges. - Manage the complete sales process from lead generation to contract closure.
2. Account Management
- Build and maintain strong relationships with key accounts to ensure long-term
partnerships. - Serve as the main point of contact for strategic clients handling queries and ensuring
satisfaction. - Monitor account performance renewal timelines and opportunities for upselling or
cross-selling.
3. Solution Presentation & Demonstrations
- Collaborate with technical teams to deliver impactful demos and presentations.
- Clearly articulate the business value of proposed solutions to decision-makers.
4. Market & Competitor Intelligence
- Stay informed on industry trends competitor offerings and emerging technologies.
- Provide feedback to management on market needs and potential solution enhancements.
5. Reporting & Forecasting
- Maintain accurate sales records and pipeline updates in CRM tools.
- Prepare regular reports on account performance and revenue targets.
Requirements
- Bachelor s degree in Business IT Telecommunications or related field. MBA is an
added advantage. - 3 5 years of proven experience in solution selling or key account management within
ICT SaaS telecommunications or enterprise technology. - Demonstrated success in managing the full sales cycle from prospecting to deal closure.
- Ability to quickly understand complex technology solutions and present them in business
terms. - Strong negotiation communication and presentation skills.
- Self-motivated target-driven and highly organized.
- Strong relationship-building and client management skills.
- Problem-solving mindset with a commitment to client success.
Benefits
- Be part of a dynamic and growing company with a strong market presence.
- Competitive salary plus performance-based incentives.
- Career growth opportunities and continuous professional development
Bachelor s degree in Project Management, Business, IT, Telecommunications, or related field. PMP Certification (mandatory). Additional certifications such as PRINCE2 or Agile/Scrum are an advantage. 5+ years of project management experience, with at least 3 years in telecommunications or ICT. Proven track record in delivering both customer-facing and internal strategic projects. Experience managing SDLC-based projects from initiation to completion. Proficient in project management tools (e.g., MS Project, Zoho Project). Strong understanding of telecommunications infrastructure, enterprise solutions, and digital transformation. Excellent budgeting, scheduling, and resource allocation skills. Highly meticulous, detail-oriented, and organized.- Strong leadership, communication, and problem-solving skills.- Ability to manage multiple priorities under pressure.
Employment Type
Full Time
Key Skills
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