Front Office Receptionist | ããã³ããªãã£ã¹ã¬ã»ãã·ã§ãã¹ã
Front Office Receptionist | ããã³ããªãã£ã¹ã¬ã»ãã·ã§ãã¹ã
Posted on :
27-08-2025
Employer Active
1 Vacancy
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Job Description
- For foreigners only those currently living in Japan will be entertained
- Is aware of and abides by all hotel policies procedures & relevant legislations
- Ensures all directions are followed out at the request of any level of Senior Management
- Keeps abreast of all product knowledge ranging from daily functions services and facilities available and marketing and promotional activities.
- Projects a favorable image of the hotel through a positive and professional attitude manner and presentation.
- Maintains a positive relationship with Guests and Colleagues by meeting and exceeding their expectations through Heartist approach.
- Maintain personal presentation and hygiene as per the grooming standards issued by Accor.
- Ensure Guest details remain confidential.
- Reports any hazards risks accidents as required
- Abides by and is aware of all relevant Occupational Health & Safety legislation
- Answer all incoming calls within three rings using the Accor greeting standards.
- Constantly reviewing the performance and operations of yourself and the department through monitoring LQA results and RPS results.
- 3
- LQARPS
Qualifications :
Please note that we are only accepting applications from candidates who are currently residing in Japan. Unfortunately we are unable to assist with visa sponsorship or relocation support for this position.
- Previous customer related experience an asset
- Excellent oral & written communication and interpersonal skills; Spoken English and Japanese is mandatory and additional languages (Chinese) an asset.
- Exceptional time management and multi-tasking skills.
- Strong interpersonal and problem solving abilities
- Occasional lifting and carrying up to 20 kg
- This is a 24/7 operation and all personnel are expected to adjust work hours to the needs of the business. Some position will include late nights weekend and holiday work.
- Position requires continuous standing and walking throughout the shift. Strong knowledge of computer systems required OPERA (or similar) and additional languages are an asset.
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
- 20kg
- 24365
- OPERA
Additional Information :
- Part of the International Accor global and hotel team.
- Employee meals while on shift laundry yearly anniversary stay.
- Career progression within the hotel and the Accor network.
- Work within a progressive team.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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