Client Specialist

Nexthink

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profile Job Location:

London - UK

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Department:

Sales

Job Summary

We are seeking a motivated and dynamic Client Specialist to support and grow new business this role you will lead and coordinate activities across various departments ensuring we align the right skills and resources to achieve our business goals.

Key Responsibilities:

  • Lead and coordinate pre-sales activities professional services service delivery managers customer success marketing and functional leaders to drive success.
  • Prospect identify qualify and build a robust sales pipeline.
  • Develop and execute a strategic account plan focused on business outcomes within your assigned territory.
  • Maintain a high-touch trusted advisor status with customers establishing and nurturing trust.
  • Collaborate with Nexthinks partners within your territory to enhance service delivery.
  • Manage tactical business while simultaneously investing in larger long-term strategic opportunities.
  • Conduct negotiations with a focus on mutual best interests including contract management and pricing strategy.
  • Develop and maintain accurate quarterly and annual revenue forecasts for your accounts.
  • Embody our core values: We are one team We are positive We keep growing and We get things done!

 


Qualifications :

  • 2 years of experience as an inside sales representative in a fast-paced SaaS environment.
  • Proven success in a sales capacity with a strong track record.
  • Expertise in Sales Cadence Optimization.
  • Exceptional relationship-building skills.
  • Strong understanding of Microsoft Office Suite.
  • CRM expertise 
  • Ability to learn and understand Nexthink product offerings quickly.
  • Excellent interpersonal communication skills.

Additional Information :

We are 900 employees strong in 21 countries across 8 different time zones speaking 70 languages. We are positive we get things done we keep growing and we are one team we are Nexthink. We believe actions are stronger than words regarding diversity equity inclusion and belonging in the workplace. Nexthinkers are multinational and multilingual and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. 

If you are looking for a change and like a nice atmosphere lots of challenges and having fun while working this is a great opportunity for you!Check what we offer: 

  • Permanent Contract and a competitive compensation package (Stock Options also included). 

  • Amazing location in Cannon Street not far from St. Pauls Cathedral. 

  • Hybrid work model balancing office and remote work fostering effective onboarding and team connections for new hires. 

  • Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25days of holidays we offer)plus 3 company-paid volunteer days. 

  • Fully covered private health insurance for you and your family life insurance plans and Medicash Solo Level 2 ensuring comprehensive protection. 

  • Pension contribution of 12% (6 % from the employee and 6% from the employer). 

  • Free access to professional training platforms to explore your interests and enhance your skills. 

  • 16 weeks of fully paid leave for primary caregivers 6 weeks for secondary caregivers and Kiddivouchers to ease childcare expenses. 

  • 50% reimbursement on public transportation feesup to a maximum of 1250 gross/year. 

  • Reimbursement of up to 40 for gym and fitness memberships monthly. 

  • Bonuses for referring successful hires after three months of continuous employment. 

Please note that not all the benefits listed above are available for temporary contract and internship roles. To ensure you have the most up-to-date information we recommend checking with your Recruitment Partner. 


Remote Work :

No


Employment Type :

Full-time

We are seeking a motivated and dynamic Client Specialist to support and grow new business this role you will lead and coordinate activities across various departments ensuring we align the right skills and resources to achieve our business goals.Key Responsibilities:Lead and coordinate pre-sales ac...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

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Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue ... View more

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