Manager, Program Services
Manager, Program Services
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Job Description
Union: Non-union
Number of vacancies: 1
Site: West Park Healthcare Centre
Department: Outpatient Rehabilitation & Allied Health
Reports to: Director Clinical Programs Rehabilitation & Patient Flow
Hours: 37.5 hours per week
Shifts: Days
Status: Permanent Full-Time
Closing Date: September 8 2025
As the leader of the multidisciplinary allied health services and Outpatient Rehab Services the principal responsibilities include:
- Provide administrative and clinical leadership to the Outpatient multidisciplinary team
- Collaborate with leadership to develop and implement effective care delivery models and mechanisms to ensure the seamless provision of multiple specific allied health services
- Manage multidisciplinary human resources to ensure the provision of patient care services to established standards of excellence across multiple programs
- Support the implementation of best practices quality documentation and accountability models across allied health
- Develop implement and manage short/long-term plans for the multidisciplinary team in collaboration with the leadership team that are aligned with organizational goals and strategies
- Facilitate the delivery of safe high quality patient-centred care to patients
- Perform financial management responsibilities
- Coordinate and be accountable for the day-to-day utilization of resources to achieve the services goals
- Perform corporate management responsibilities which support and advance departmental goals
Qualifications :
- At minimum completion of a Bachelors Degree in a regulated health profession or recognized equivalent required
- Completion of a recognized Masters Degree in Health Administration Business or recognized equivalent required
- Greater than five (5) years of relevant experience in a clinical practice capacity
- Minimum of two (2) years experience in a supervisory capacity with rehabilitation staff required including labour and employee relations experience
- Membership/certification from an RHPA College in Ontario
- Demonstrated effective change management and motivational skills
- Demonstrated empathy and compassion
- Has an understanding and commitment to interdisciplinary professional practice models
- Client service oriented with the ability to effectively work with diversity; appreciates that people with different opinions backgrounds and characteristics bring richness to the challenge or situation at hand
- Excellent organizational interpersonal and communication skills along with effective negotiation skills
- Excellent critical thinking and solution-focused skills
- Strong decision making skills with the ability to form/defend independent judgment and to use good judgment in assessing challenging situations
- Ability to work effectively demonstrate composure under pressure/stressful conditions and to meet multiple and competing deadlines
- Excellent computer skills particularly with Microsoft Office and Outlook applications
- Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
- Knowledge of applicable legislative (i.e. Human Rights Employment Standards Act Occupational Health & Safety Act etc.) UHN and/or departmental policies procedures & protocols
- Knowledge of integrated health systems and resources
- Knowledge of professional and legislative provisions (e.g. Employment Standards Act Substitutes Decisions Act Social Contract Act Human Rights legislation etc.) which impact upon work performed
Additional Information :
Why join UHN
- In addition to working alongside a diverse team of some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. Eligibility to participate in a generous HOOPP Pension plan ( access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)
Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.
UHN is a respectful caring and inclusive workplace. We are committed to championing accessibility diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.
University Health Network thanks all applicants however only those selected for an interview will be contacted.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
