Community Coordinator - ResLife Standards
Community Coordinator - ResLife Standards
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Job Description
- Lead a team dedicated to fostering positive behaviour change among residents and be responsible for managing a casework framework that supports timely compassionate and effective responses to incidents and concerns.
- Full time continuing opportunity based at our Callaghan Campus
- 17% super generous annual personal and life leave wellbeing programs health and fitness discounts
Be challenged and imagine with us
Are you passionate about fostering a safe vibrant and supportive residential community for young people with an ability to multi-task using your superior administration skills
As the ResLife Standards Coordinator you will lead initiatives that respond to incidents or concerns by supporting residents to understand and engage with the Student Living Community Standards. This role focuses on incident response / proactive education case management and community wellbeing ensuring students have opportunities for growth and reflection.
In this role you will:
- Lead Student Livings response to reported incidents or community concerns by employing high-level problem-solving skills to understand a case and provide recommended follow-up actions.
- Work with students to understand impact on others when they have caused harm and support a Restorative Practice framework focused on community restoration.
- Manage team members effectively and efficiently to ensure their practice of supporting our community is successful.
- Evaluate incident and community concern management process and develop strategies to enhance them.
- Apply strong stakeholder management skills to refer students to relevant departments to ensure effective and timely support.
This continuing position is full time and will be located at the Callaghan Campus on Awabakal land.
How will you inspire us
You will have:
- Strong stakeholder engagement case management and crisis management skills with the ability to work within professional boundaries.
- Superior administration skills with detailed experience utilising software packages.
- Experience in behavioural management community support and working within legislative and policy frameworks.
- Familiarity with restorative practices with a passion for fostering student safety growth and learning.
This role is ideal for someone looking to join a vibrant supportive team and who is a proactive self-starter driven by a passion for creating safe and vibrant communities for young students.
What we offer
The remuneration for this position isfrom$103641 to $%superannuation and is commensurate with skills and experience.
We offer a range of benefits and employment conditions that help you balance your commitments stay healthy and work effectively. For information on our employee benefits (such as leave flexible working discounts in private health insurance and gym memberships and salary packaging) please visit here.
About our University
The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence equity engagement and sustainability.
The Student Experience Portfolio maintains a holistic approach to the student experience connecting students to the support and services they need through a streamlined approach to administrative processes and an extensive range of student engagement initiatives. An ongoing focus of the domain is the delivery of services that are available to all students regardless of their cohort location or mode of study and the maintenance of a culture of continuous improvement to enhance the student experience at the University.
Your next steps
Important information before you apply:
- If viewing this on a job board other than the Universitys please click Apply (or equivalent) to reach the Universitys website where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
- Due to the nature of this role this role requires a valid Working with Children Check.
- Applications for this position will only be accepted from those with Australian residency or a valid work permit.
Your application:
Your application must include:
- Your resume.
- A cover letter outlining your motivation to apply for this opportunity.
- A statement addressing the Essential Criteria listed on the attached Position Description.
Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.
We value diversity and strive to ensure that our recruitment processes are equitable inclusive and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application please reach out to
We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.
Contact Us
For specific position enquiries please contact Jamie-Lee Costa Senior Manager ResLife via email at
Having technical difficulties Please reach out to us: Please note we do not accept email applications.
Closing date:Sunday 14th September 2025 11:59pm AEST
We are excited to beLooking Aheadwith you.
We provide opportunities for all people regardless of their background and experience and this philosophy is reflected across all that we do.
The University of Newcastle is an equal opportunity employer committed to equity diversity and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.
Required Experience:
IC
Employment Type
Full-Time
