Foyer Assistant

Foyer Assistant

Manchester Foyer 61 Booth Street Manchester M15 6PP

Hours of Work: 35 per week

Closing date: 5th September 2025

Interviews: To be confirmed

Do you have proven front of house experience and excellent customer service skills Do you want to work for a business that cares about more than the bottom line Then this is the opportunity youve been looking for!

At MSV Housing were committed to ensuring young people get the support they need to move their lives forward positively. Our Foyers provide a safe and secure home for young people aged 16 to 25 years who are committed to training or education but require the extra support a Foyer can offer.

Supporting our Manchester Foyer team as Front of House Assistant youll be the first point of contact for residents visitors and support services. Youll carry out a range of reception and administrative duties to support the effective and efficient delivery of services including meeting and greeting visitors word processing and assisting residents with forms and applications. Youll provide a true MSV support service ensuring that the wellbeing of our young people is at the forefront of what we do.

Youll be responsible for handling money (for example rent payments) and with good attention to detail ensure records are accurately maintained. Youll use your initiative to keep information displays up to date and be responsible for preparation of meeting rooms for conferences training and events. Youll learn how to undertake inspections (for example in relation to Health & Safety) alongside the Foyers Young Persons Support Workers.

Youll have excellent communication administrative and clerical skills be able to multi-task and be flexible in your approach to work. Youll be reliable and enthusiastic about working with young people and being the liaison point for the Manchester Foyer. Youll also have strong organisational skills with a can do attitude a customer first approach with a good knowledge of IT.

Were committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based in a supported housing project for young people and children an enhanced criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancys candidate pack.

We offer a range of great benefits including:

• 33 days holiday per year plus bank holidays and a holiday a buy scheme.

• Company pension scheme with up to 10% matched contributions

• Company funded access to a health cash plan where you can claim back costs of everyday health treatments such as optical dental and much more.

• Enhanced sick pay with up to 3 months full pay and 3 months half pay

• Health and Wellbeing Support including an employee assistance programme free counselling mental health first aiders and numerous wellbeing initiatives

• Life assurance subject to being a member of our company pension scheme.

• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

• Commitment to Equality and Inclusion with employee network groups covering anti-racism LGBTQ disability and long-term health conditions carers and menopause.

MSV are also committed to supporting you to balance work and life including with any caring or parental responsibilities you might have and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. you wish to discuss the roles informally please contact Helen Walker Foyer Manager on .

Interview dates are to be confirmed interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore we strongly recommend candidates to apply early.

Were passionate about inclusion and wed love to hear from people from diverse backgrounds for this role.

We own and manage almost 9000 homes across Greater Manchester Lancashire and West Yorkshire and pride ourselves on being a housing association that retains our original values and missions and continues to deliver a range of housing solutions to the most vulnerable in MSV our main priority has and always will be to deliver and build on the services we provide as a social values embrace equality and inclusion and are genuinely focussed on people. We want better life chances for our people we work with customers to strengthen our business and we want to see fewer homeless people and people in poverty.