At ASAPP our mission is simple: deliver the best AI-powered customer experiencefaster than anyone else. To achieve that were guided by principles that shape how we think build and execute. We value customer obsession purposeful speed ownership and a relentless focus on outcomes. We work in tight skilled teams prioritize clarity over complexity and continuously evolve through curiosity data and craftsmanship.
Were seeking technologists and problem solvers who thrive in fast-paced environments love collaborating with great talent and approach every day like its Day 1. Were a globally diverse team with hubs in New York City Mountain View Latin America and Indiaembracing both hybrid and remote work to bring the best minds together wherever they are. If youre driven by continuous learning rapid pivots and the challenges of building in a high-growth startup wed love to talk. This is more than a jobits a journey.
Were seeking a skilled engineer to join our GenerativeAgent development team. Youll play a key role in building our new revolutionary product that automates over 90% of contact center interactions leveraging generative AI introducing a new paradigm for contact centers.
In this role youll focus on developing features for the GenerativeAgent product. Youll collaborate closely with our Product Design Modeling and other Engineering teams in a dynamic customer-centric environment.
What youll do
Design build and deploy end-to-end features emphasizing incremental value delivery and quality.
Collaborate with our Research and Modeling teams to translate their work into production-ready solutions.
Participate in design and architecture discussions that impact the entire GenerativeAgent product development.
Work closely with our Product and Delivery teams to ensure smooth GenerativeAgent deployments.
Continuously contribute to advancing our development by introducing new ideas frameworks technologies or best practices and challenging the status quo.
What youll need
Bachelors degree in Computer Science or related field or equivalent experience.
At least 5 years of full stack software development experience.
Strong engineering and problem-solving skills with demonstrated proficiency in Python and React and desirable experience in either Java Go NodeJS or another backend programming language.
Excellent architectural skills with proven experience in designing complex software systems.
Experience working with distributed systems cloud services (we use AWS) dockerized environments and familiarity with CI/CD tools.
Product-oriented mindset with a strong focus on customers demonstrating a willingness to make a meaningful impact on our clients.
A team player with strong verbal and written communication skills.
What wed like to see
Experience working with ML/AI teams and technologies.
A proactive self-starter who is curious energetic and upbeat.
Benefits
Competitive compensation
Stock options
Prudent Life Insurance LTD
Onsite lunch & dinner stipend
Connectivity (mobile phone & internet) stipend
Wellness perks
Mac equipment
Learning & development stipend
Parental leave including 6 weeks paternity leave
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin disability age or veteran status. If you have a disability and need assistance with our employment application process please email us at to obtain assistance.#LI-SL1 #LI-Hybrid
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