Senior Business Analyst ECommerce and Replatform

London - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Sustainability has been part of the Mulberry ethos since the brands inception in recognition of our purpose-driven approach in 2024 we proudly achieved B Corp Certification.

Today we are a global brand but our values remain the same; we are committed to improving our impact on people and the these are values you share we would love you to join our team.

Reporting to the Lead Business Analyst the Senior Business Analyst will be expected to elicit and own requirements for our Ecommerce Replatform project. This role requires experience of the full project lifecycle of an Ecommerce Replatform project using third party delivery teams.

The ideal candidate should be strong on the customer-facing aspects of a website (UX checkout personalisation content management) understand technical dependencies and able to clearly communicate technical concepts to business stakeholders.

12-month fixed term contract Hybrid: minimum 3 days office maximum 2 days home Ideally starting October

Duties & Responsibilities:

Requirement Management

- Lead workshops to define and elaborate business requirements for an Ecommerce solution e.g. UX customer journeys merchandising checkout personalisation.

- Critically evaluate requirements reconcile conflicts and distinguish business needs from user requests.

- Manage stakeholder relationships and help prioritise requirements across functional areas.

Technical Collaboration

- Act as primary BA interface between internal IT teams and external vendors for front-end requirements.

- Participate in joint technical sessions on cross-domain impact logical data flows and integration points.

- Translate complex technical concepts for business stakeholders and challenge vendor solutions.

- Understand backend systems (OMS PIM Inventory Pricing) sufficiently to assess front-end feasibility and impact.

Delivery & Documentation

- Produce functional specifications wireframe support process flows user journey maps and API contract documentation.

- Obtain stakeholder sign-off and present to technical teams.

- Ensure requirements are understood by development/QA teams; facilitate clarification sessions as needed.

- Support UAT planning go-live activities and provide training materials.

Culture:

- Embrace and demonstrate the Mulberry values and behaviours: honesty dynamism and a community-oriented spirit.

- Support Mulberry to deliver an inclusive culture through behaving in a way that is open-minded and respectful towards others and understanding that your views opinions and experiences may not always be shared by your colleagues.

- Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability:

- As a certified B Corp we are committed to using business as a force for good. Youll be encouraged to incorporate environmentally and socially responsible practices into your work supporting our Made to Last strategy across Climate Circularity and Community.

- Help foster a culture where diversity is celebrated and every individual feels valued respected and included. Champion equity empathy and understanding in all interactions - internally and externally.

Skills & Experience Required:

Experience of an Ecommerce Replatform from vendor selection to go-live with proven storefront and backend requirement experience

Strong technical acumen to discuss store fronts headless/composable architecture and front-end/backend interactions with architects and vendors

Understanding of typical ecommerce system integrations (OMS PIM inventory pricing) to identify dependencies and assess impacts

Vendor management experience acting as business/technical bridge during configuration/customisation of the new solution

Possess clear communication facilitation and presentation skills for both business and technical audiences

Full project lifecycle experience (Agile and Waterfall) with strong scope management disciplines

BSc or Business Analysis qualification (IIBA BCS or equivalent)

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications skills or experience and as they relate to the particular you need us to make any adjustments to our application or interview processes to enable you to be at your best please email us at emailprotected.

Required Experience:

Senior IC

Born in 1971 the roots of Mulberry are in Somerset England. For more than fifty years Mulberry has been a British lifestyle brand internationally acclaimed for quality and design capturing the Mulberry Spirit.Sustainability has been part of the Mulberry ethos since the brands inception in recognitio...