Senior Technical Documentation Writer
Senior Technical Documentation Writer
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Salary Not Disclosed
1 Vacancy
Job Description
Documentation Writing & Maintenance
- Author and maintain high-quality technical documentation for Gcore cloud network and security solutions
- Write clear user-focused content that helps developers successfully implement our services
- Collaborate with product teams developers QA and help desk team to ensure documentation accuracy completeness and incorporate user feedback
AI-Enhanced Documentation Workflows
- Strongly encouraged to implement LLM pipelines that automate documentation updates
- Build systems that scrape commit messages code differences and release notes to identify documentation needs
- Use AI tools (ChatGPT Cursor etc.) to streamline content creation while maintaining high quality standards
- Develop automated workflows that keep documentation synchronized with product development cycles
Process & Workflow Management
- Build and maintain documentation pipelines and processes
- Establish standards for technical writing consistency across the team
- Set up automated checks for documentation quality and completeness
- Track documentation performance and user engagement metrics
Qualifications :
Technical Writing Experience
- 3 years of experience writing technical documentation for cloud services APIs or DevOps tools
- Strong understanding of technical concepts including cloud infrastructure APIs networking and security
- Familiarity with documentation-as-code workflows using Git Markdown and static site generators
- Experience with API documentation tools and standards (OpenAPI/Swagger preferred)
Technical Understanding
- Solid grasp of cloud computing concepts (compute storage networking CDN)
- Basic understanding of developer workflows and common infrastructure tools
- Ability to quickly learn new technical products and explain them clearly
- Comfortable working with technical teams and translating complex concepts for end users
Writing & Communication
- English C1 with excellent written communication skills
- Experience creating user-focused documentation that drives successful product adoption
- Ability to collaborate effectively with cross-functional teams (product engineering support)
- Self-starter who can manage multiple documentation projects independently
Tools & Workflow
- Proficient with modern documentation tools and platforms
- Experience with AI-assisted writing tools and willingness to integrate them into workflows
- Comfortable with basic automation for content workflows
- Data-driven approach to measuring and improving documentation effectiveness
Nice-to-have:
- Experience with cloud platforms (AWS Azure GCP) or infrastructure tools (Kubernetes Terraform)
- Background in software development or DevOps
- Experience with localization and managing content across multiple languages
- Familiarity with developer onboarding and user experience principles
Additional Information :
What We Offer:
We value our employees and offer a benefits package designed to support your health well-being and professional growth throughout your journey at Gcore:
- Competitive salary
- Flexible working hours
- Remote hybrid or office work options depending on your role
- Work from anywhere in the world for up to 45 days per year
- Private medical insurance for you and your family*
- 5 additional vacation days*
- Additional fully paid sick leave days*
- Allowance for significant life events and birthdays
- Language classes
- Modern office space with free snacks drink and entertainment options*
- Team sports activities*
*Please be aware that this benefit may vary depending on your country.
About the Company
Gcore is an international cloud and edge leader in providing first-class web performance content delivery and security. Headquartered in Luxembourg with offices around the world the company provides its solutions to global leaders in numerous industries.
Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks Albion Online Avast Photon Unity Sandbox Interactive and others.
Equal Opportunity Employer
We provide equal opportunity to all applicants without regard to race color religion sex sexual orientation age gender identity gender expression national origin disability or any other legally protected characteristics.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
