Workforce Compliance Application Specialist
Workforce Compliance Application Specialist
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Job Description
Primary Location
Job Description Summary
About the Role
The Workforce Compliance Application Specialist will be the primary administrator and subject matter expert for our new workforce compliance platform Beakon. This cloud-based system supports key functions such as contractor management permit-to-work incident reporting risk management e-learning and audit processes.
The role focuses on maintaining system configuration ensuring smooth operation monitoring data integrity and supporting users so they can effectively complete their compliance tasks within the platform.
This role is based out of our modern head office across from Southern Cross Station which offers a vibrant environment featuring a balcony BBQ area collaborative and quiet spaces and plenty of natural light.
Key Responsibilities:
- Configure and maintain Beakon modules to meet business needs including inductions training permits contractor onboarding and incident management.
- Manage user roles permissions and security settings to protect sensitive data.
- Create and update workflows forms and templates as required.
- Monitor system performance resolve issues and liaise with Beakon support when necessary.
- Act as the primary point of contact for Beakon-related queries.
- Provide onboarding training and ongoing support for staff contractors and managers.
- Develop and maintain user guides training materials and FAQs.
- Monitor data integrity within Beakon to ensure accurate and complete information is passed to downstream systems such as Power BI.
- Identify and troubleshoot any data issues or errors in coordination with IT or relevant teams.
- Direct users to the appropriate reports dashboards or teams for reporting and analysis queries.
About You:
- Experience with system administration or application support (Workforce Compliance HSE HRIS or similar platforms).
- Prior experience with Beakon or similar workforce compliance systems.
- Experience in training and onboarding system users.
- Beakon platform availability and accuracy of data.
- Positive feedback from system users.
- Successful implementation of system/process improvements.
- Compliance KPIs met with no audit failures due to system administration issues.
Benefits of working with us include:
- Growth We are growing and there are opportunities for your career development across our business units.
- Flexible working - all flexibility requests are genuinely considered. This position offers hybrid working.
- Discounts- Access to hundreds of businesses such as Woolworths Air BNB The Iconic JB HI-FI Dan Murphys Bupa Health Care and Specsavers. We also offer access to novated leasing.
- Paid leave- Parental cultural community service study corporate volunteering and purchased leave available.
- Culture We are dedicated to fostering a workplace environment that values diversity and inclusion and we recognise and celebrate excellence throughout the year.
How To Apply
Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander people with a disability or neurodivergence and those from LGBTIQA Veteran or other diverse groups.
Department
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
