Building Services Manager

At the Monterey Bay Aquarium we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices working together increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color LGBTQ individuals veterans and people with disabilities to apply.

Priority deadline for applications is September 17 2025 at 5pm Pacific Time. Due to the volume of incoming applications the role may be closed earlier than September 17 2025.

Job Summary:

Under limited supervision responsible for Maintenance Repair Landscaping and other services of Aquarium properties buildings equipment and systems. Develop maintain and manage budgets schedules scopes of work request for qualification (RFQ) and request for proposal (RFP) contracts purchase orders and project plans. Select manage and evaluate vendors in the performance of all Services. Review respond to and act upon proposals quotes invoices work requests and similar. Partner with management to identify prioritize and plan Services as well as provide expert advice on related long-term real estate development objectives. Develop and implement business processes to improve data-driven decisions and management efficiency. Manage modifications to enhance building safety meet or exceed code and provide preventative maintenance measures. Ensure as-built conditions and permit documents are maintained and archived. Support sustainability goals development of standard specifications space utilization assessment and post-occupancy success. Perform other duties as required.

Core Activities:

• Evaluate all MBA properties on a regular basis to determine current condition and required service for proactive building care including safety sustainability and preventative maintenance.
• Ensure modifications and upgrades are properly and completely permitted whenever necessary meet or exceed code requirements including accessibility guidelines are fully documented upon completion and meet MBA materials and systems standards.
• Manage recurring service plans for landscape and other needs for all MBA properties ensuring performance of vendors consistently meets project expectations and on-site requirements.
• Respond to day-to-day work requests from building occupants providing prompt information on planned action following through to resolution.
• Develop work plans for all three types of external service (e.g. recurring preventative on-call) including annual budget requests specific work schedules relevant processes and procedures and contract documents for Services.
• Improve and maintain all related administrative processes including but not limited to work requests inventory management procurement and invoice review and approval utilizing applications such as Adaptive Insights Archibus Concur Expense DocuSign Google Drive Robin Powered Sage Intacct and Microsoft Office Suite applications.
• Contract with vendors for recurring service (e.g. landscape etc.) preventative maintenance (e.g. HVAC filter changes gutter cleaning etc.) and on-call repair needs (e.g. electrical plumbing roofing etc.). Identify viable vendors determine scopes of work and schedules obtain competitive bids or negotiate pricing select and contract with successful vendors.
• Oversee contractor site access and responsiveness to on-site requirements and assess performance providing appropriate feedback. Ensure focus on regulatory and code compliance industry best practices sustainability and social justice throughout vendor relationships.
• Provide leadership through sharing construction industry best practices including those for collaboration and communication; developing automated processes; building efficient cross-functional teams; providing expert insight on cost estimating for forecasts and budgeting; and supporting continuous improvement ideals in all aspects of work.
• Respond to emergency situations as needed at MBA properties to assess stabilize and mitigate as necessary with follow-up to provide long-term repair/ replacement services via vendor contracts.

Preferred Knowledge Skills & Abilities (KSAs):

• BA or equivalent combination of education training and experience
• Expertise with multi-disciplinary building materials and systems (e.g. HVAC plumbing roofing power lighting etc.) to administer guide and assess success of contracts supporting critical facility operations
• Familiar with landscape and general maintenance services and recurring processes
• Demonstrated knowledge of all major construction trades and current industry best practices including those for collaboration communication and as-built documentation
• Understanding of current building code including accessibility guidelines; awareness of the variety of applicable Authorities Having Jurisdiction (AHJ) and ability to prepare issue and manage permit documents as required
• Flexibility to plan and manage multiple projects of varying size and complexity concurrently with project team sizes ranging from multi-disciplinary internal/ external groups to independent focused work ensuring consistent attention to detail
• Strong interpersonal skills and demonstrated ability to work with a diverse group of professionals of various ages abilities and backgrounds in cross-functional teams and delegate tasks internally or externally as needed
• Effective verbal and written communication to meet project goals while maintaining a positive work environment and developing vendor relationships
• Experience with character quality and cost of building materials including interior finishes to meet sustainability and efficiency goals and provide general cost estimating to forecast prepare allocate and manage inventory and budget
• Proficient in Microsoft Office and Adobe software with an ability to use cloud-based management tools for work requests preventative maintenance and inventory and contracting and scheduling
• Adherence to procurement and vendor management policies and processes
• Comfortable with managing multi-million budgets and project oversight
• This position works predominantly on-site with the potential for on call/ after-hours work as needed to address emergencies.
• Ability to work within and maintain MBA Core Values and commitment to MBAs Leadership Competencies and champion MBA Diversity Equity and Inclusion (DEI) policies
• Must possess or be able to obtain within the first 3 months of employment a valid California drivers license in order to operate Monterey Bay Aquarium vehicles

Physical Requirements to Perform Essential Job Functions:

• Typical office equipment. Must be able operate various light duty automobiles forklifts hand truck pallet jack and other typical material handling equipment laptop computer display docking station printer scanner
• Constant sitting standing walking bending
• Occasional unassisted lifting up to 50 lbs
• All Aquarium buildings typical office environment main aquarium and exhibits occasional offsite events warehouse and exterior grounds

Annual Compensation Range:

$84600-$104000 USD annually. Starting rate will vary based on previous experience and relevant skills/knowledge set.

Required Experience:

Manager