Return to Work Coordinator

Why Join Collins Foods

At Collins Foods our mission is simple: Restaurants Done Better. Were passionate about redefining the dining experiencemaking it more human more sustainable more digital and definitely more fun.

As part of our team youll work with globally recognised brands like KFC and Taco Bell and enjoy a range of benefits designed to support your growth and wellbeing:

• Competitive salary plus short-term incentive bonus
• Up to 13 paid Recharge Days annuallyenjoy a 4-day work week every 4 weeks!
• Professional development
• Flexible work arrangements
• Autonomy to shape your own success
• A strong commitment to sustainability including a 25% energy reduction target by 2026

About the Role

Were looking for a compassionate and proactive Return-to-Work Coordinator to champion employee wellbeing through expert rehabilitation and injury management. Youll lead early intervention strategies ensure compliance with legislation and support our people in their journey back to work.

Key Responsibilities

Organisational Support

• Provide prompt rehabilitation and return to work support for all work related and non-work-related injuries/illness for employees across Australia
• Conduct work site visits where required to develop return to work plans
• Document coordinate and monitor the employees Return to Work/Suitable Duties Plans in liaison with the injured/ill employee treating professionals Line Managers and insurer
• Educate Line Managers in their roles and responsibilities for rehabilitation ensure they are regularly informed of the employees current rehabilitation status and progress
• Ensure all employees are advised about the Workplace Rehabilitation Policy and procedure as part of the induction process
• Maintain the culture of continuous improvement through identifying and actioning opportunities for improvement.

Risk Management

• Establish and maintain a network of suitable external Rehabilitation Service Providers who understand and support the rehabilitation program
• Promote an efficient system for immediate reporting of injuries to enable early employee contact regarding rehabilitation and reporting to the insurer
• Ensure the employee is informed of their entitlements and responsibilities and has access to appropriate information and resources including claim forms
• Maintain confidential rehabilitation records
• Manage the rehabilitation process in a confidential and sensitive manner
• Ensure compliance with state legislation for workers compensation Qld self-insurance and national rehabilitation.

Results & Reporting

• Keep accurate and objective case notes for each employee undertaking rehabilitation that meet CFL specifications and state legislation requirements
• Provide complete documentation to and work with state government auditors
• Be precise with management of timeframes in rehabilitation cases to ensure that legislative timelines are met and can be so demonstrated on audit
• Maintain accurate data ensure data integrity and conduct regular data analysis to inform business improvements.
• Prepare monthly reports for key stakeholders

About You

Youll bring a strong background in injury management and rehabilitation with a proactive evidence-based approach. Key qualifications and experience include:

• Multi-state experience in workers compensation claims
• Familiarity with QLD self-insurance requirements
• Deep understanding of state-based legislation
• Strong data management and reporting skills
• Experience in workplace-based rehabilitation
• Knowledge of safety principles in injury management

About Collins Foods

Were an ASX-listed company with over 17500 employees worldwide operating more than 350 KFC restaurants across Australia The Netherlands and Germany and 27 Taco Bell restaurants in Queensland Victoria and WA. Our vision To be the Worlds Top Restaurant Operator.

Ready to Apply

For more information or a full position description contact our Talent Acquisition Team at:

Please note: Successful applicants may be required to complete pre-employment checks including a National Police Check and qualification verification.

CFL is committed to creating a diverse and inclusive environment where everyone feels they belong. We are proud to be an equal opportunity employer and as such all applicants will receive equal consideration for employment for which they qualify including the option of flexible working arrangements where applicable.