Culture Kings is a premium streetwear brand with exclusivity and superiority across a wide range of genres styles and cultures. Curated with an extensive selection of over 100 leading brands from around the world as well as World Exclusive pieces you wont find anywhere else the Culture Kings collection stands as one the most sought-after streetwear retailers on the market today.
Frequently visited by some of the worlds best athletes artists and tastemakers Culture Kings remains ahead of its game in offering an elite perspective of the ever-changing global streetwear landscape.
The Opportunity:
The IT Administrator is responsible for supporting maintaining and improving Culture Kings technology environment across cloud-based applications networks infrastructure and end-user devices. This role ensures that systems remain secure reliable and aligned with business needs while also contributing to compliance with cybersecurity and governance standards.
The IT Administrator will collaborate with various internal and external stakeholders to provide efficient and effective IT operations and support to the Culture Kings team.
Essential Functions
Systems & Infrastructure Administration
Administer & maintain user accounts permissions and access controls across multiple SaaS applications and platforms.
Monitor & support the organizations infrastructure including networks storage and system backups.
Manage endpoint devices (desktops laptops mobile devices) ensuring configuration patching and security compliance.
Assist with upgrades deployments and lifecycle management of IT systems and physical assets.
Maintain an accurate asset register and related documentation.
Contribute to the development and enforcement of IT policies procedures and standards.
Network & Security
Support configuration and monitoring of firewalls switches and wireless networks.
Help Implement and maintain security policies for endpoints cloud services and network infrastructure.
Assist with vulnerability assessments patch management and incident response activities.
Work with the IT department and our security partners to ensure compliance with cybersecurity frameworks and standards.
Support activities related to IT governance data protection and cybersecurity compliance (e.g. ISO27001 SOC2 or other relevant frameworks).
SaaS & Application Management
Provide administrative support for a wide range of SaaS products used across the business.
Troubleshoot application issues and escalate vendor support requests when needed.
End-User Support
Provide Tier 2 support to staff resolving technical issues across devices & applications
Document solutions and contribute to a knowledge base for self-service support.
Skills & Experience
3 years experience in IT administration systems support or similar technical role.
Working knowledge of Windows Mac and mobile device management (Android & iOS).
Experience managing SaaS applications user provisioning and identity platforms (e.g. Azure AD Okta Google Workspace).
Basic networking knowledge (TCP/IP DNS DHCP VPNs firewalls).
Familiarity with endpoint protection patch management and IT security practices.
Experience with automation/scripting (PowerShell Bash or Python).
Strong problem-solving skills with the ability to balance priorities in a fast-paced environment.
Good time management with the ability to meet deadlines
Good verbal and written communication skills
Ability to mount and install hardware
Ability to work as part of a team or autonomously
Experience using POS systems Desktop Mac and Windows Windows and Linux servers Wired wireless & VPN management IP Telephony Cloud infrastructure management Security camera systems Virtual server management.
APPLY NOW!
There has never been a more exciting time to join Culture Kings as we expand innovate and continue to be the most sought-after streetwear retailer on the market! If this is the opportunity youve been waiting for we want to hear from you. Please apply now with your CV outlining your experience and why you believe you are the right fit for the role.
#CultureKings #CultureKingsCareers
Culture Kings Inc. is an Equal Opportunity Employer (EOE). Were committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us different makes us better.
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