Membership Coordinator
Membership Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
At Paschal a career is more than a jobits a culture built on respect integrity and service. We put Customers Employees and the Company first (in that order) while equipping you with the tools to succeed and making sure we have fun along the way.
Clickherefor a behind the scenes look at a day in the life of a Paschal Pro at our Northwest Arkansas location. Whether you are in AR MO or TX you will have a team to support you.
What youll love about working for us:
- Competitive pay with PTO and paid holidays starting your first year
- Comprehensive benefits: medical dental vision life accident & disability coverage
- Company-paid life insurance retirement plan with company match
- Tuition and training reimbursement for continued growth
- Deliver excellent customer service by handling calls requests and conflict with professionalism.
- Guide new members through onboarding ensuring they feel supported and informed about benefits.
- Build and maintain relationships through proactive communication check-ins and follow-ups.
- Support member retention by addressing questions resolving concerns and finding solutions.
- Assist with membership account maintenance billing communication and program support.
- Collaborate with internal teams to improve the member experience and identify growth opportunities.
- Accurately document interactions and updates in company systems for alignment.
- Support field activities technician scheduling and cross-department coordination.
- Perform other related duties using strong oral and written communication across multiple platforms.
Successful Candidate Must Possess the Following Qualifications:
- High school diploma/GED with 1 year of customer service or sales experience.
- Strong communication skills; comfortable handling high call volumes with a customer-first approach.
- Highly organized detail-oriented and able to prioritize multitask and meet deadlines.
- Adaptable flexible and collaborative team player with excellent attendance.
Required Experience:
Manager
Employment Type
Full-Time
