Scheduling Coordinator I (Behavioral Psych-Fairmount)
Scheduling Coordinator I (Behavioral Psych-Fairmount)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
The Scheduling Coordinator I will collect patient and treatment information estimate deposit requirements provide cost estimates determine patient liability establish payment arrangements and coordinate payment arrangement information for outpatient and day programs with non-par payer sources.
$2500 Hiring Incentive
Responsibilities
- Schedules new and follow-up patient appointments.
- Answers phones directs calls as needed takes messages returns calls to answer inquires/questions and provides accurate and timely follow-up.
- Ensures that new and follow-up appointments are confirmed prior to the date of service.
- Continually monitor scheduling in Outlook and EPIC. Move patient appointments if necessary to maintain the highest level of efficiency and patient satisfaction.
- Maintain and update scheduling calendars for all providers.
- Tracks all new and follow-up patients using the scheduling system and work with providers and other Care Centers to ensure proper scheduling related to patient needs.
- Maintain regular contact with patients clinics and departments regarding pending appointments including follow-up activity. Respond to patients families and clinic issues in a timely and professional manner.
- Provide administrative support to patients and clinical staff. Seek assistance from the supervisor as appropriate when seeking solutions to patient issues.
- Maintain a general and updated understanding of insurance requirements as they relate to the Care Center.
- Retrieve and assess system information related to insurance authorization for patient services from the Insurance Verification Team.
- Collect track and process quality improvement and patient tracking data as needed.
Qualifications
- High School diploma or equivalent required.
- Associate or higher degree in human services healthcare administration or related field preferred.
EXPERIENCE:
- 1-3 years experience with patient registration scheduling and/or coordinating patient services required.
Minimum pay range
Maximum pay range
Required Experience:
IC
Employment Type
Unclear
