Workforce Benefits Navigator/WorkSource Center Career Specialist
Workforce Benefits Navigator/WorkSource Center Career Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants refugees and the broader community in Portland Oregon. Our mission is to welcome serve and empower refugees immigrants and people across cultures and generations to reach their full potential. Find out more at .
POSITION: Workforce Benefits Navigator/WorkSource Center Career Specialist
JOB CLASS/GRADE: Specialist 1; Grade 8
WAGE: Starting at $48600 per year based on experience
FLSA; EEO; WC: Non-Exempt; Professional; 8864
LOCATIONS: WorkSource N/NE 30 N Webster St #E Portland OR 97217
Hybrid schedule
FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular
NUMBER OF POSITIONS: (1)
APPLY AT:
STATUS: Full-Time with Benefits
PROGRAM(S): WorkSource Center N/NE
SECTOR: Workforce Development
REQUIREMENTS:
Occasional driving throughout the Portland Metro Area. Must possess a valid drivers license and verification of current auto-insurance and have full use of automobile during work hours
This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities duties and skills required.
Program Summary
IRCOs Workforce Development Sector provides career coaching career services and training to youth and adults so that they gain living wages and become empowered through their careers. The WorkSource Center (WSC) N/NE is part of IRCOs larger Workforce Development Sector and plays an instrumental role in providing training scholarships career services and workshops to both the communities IRCO serves and the larger Portland Metro community.
Position Summary
The Workforce Benefits Navigator/WorkSource Center Career Specialist delivers outreach engagement career services and referral services to Workforce programs for communities in Multnomah and Washington Counties. This position assists with WorkSource scholarship applications for training and helps with layoff transition services as needed.
Essential Functions
- Stay up-to-date on the evolving service offerings sector-level training and employment opportunities in the region and promote and facilitate customer access to the full suite of WorkSource services and other Workforce opportunities
- Attend system-wide sector meetings to network with Career Coaches employers and other professionals to strengthen referral opportunities for participants including facilitating Aligned Partner Network (APN) and NextGen Career Coach professional development sessions
- Work with WorkSource Liaisons to support on-going training and technical assistance to APN Career Coaches and WorkSource staff regarding industry-specific trainings and targeted sector initiatives
- Conduct outreach and table at events throughout Portland Metro area to help connect participants to various opportunities like WorkSource Portland Metro (WSPM) services training programs career coaching opportunities sector initiatives and employment opportunities as appropriate
- Manage and bring materials for outreach including but not limited to tables tablecloths flyers and swag
- Provide warm referrals to WSPM community resources businesses/employers and partner agencies
- Follow-up with referrals and programs to determine referral outcomes
- Assist clients in developing individual training plans and utilization of WorkSource services that will fit their specific needs
- Review and verify participant readiness for training opportunities review applications for training scholarships and recommend scholarships to support training
- Participate in a weekly training scholarship meeting present the application to the scholarship review team and assist in the decision-making process for awarding WorkSource training scholarships and support services funded through WIOA and other grants
- Follow-up with training performances of customers awarded training scholarships and collect the required accreditation documents
- Capture employment information and reconnect customers to WorkSource services if additional services are needed
- Assess participant eligibility for various programs and funding streams
- Track program services collect and enter data and secure release of information agreements according to Worksystems policies
- Travel throughout Portland Metro area to assist with Layoff Transition Assistance Services
Secondary Functions
- Ability to meet multiple including conflicting deadlines
- Ability to work independently
- Proficiency with technology including ability to navigate multiple databases and systems
- Ability to connect with various communities and to positively represent WorkSource at outreach events
- Ability to maintain a high level of confidentiality
- Ability to travel to outreach opportunities and Layoff Transition Assistance sessions as needed
Education & Experience
MINIMUM JOB SPECIFIC QUALIFICATIONS:
- Some college or equivalent combination of training and experience
- Work experience with case management or customer service
PREFERRED QUALIFICATIONS:
- Experience working in Workforce development or career coaching
- Fluency in a language in addition to English is preferred
- Experience with doing outreach and outreach events
- Strong skills in community-aware interpersonal and organizational communication
- Communicate effectively in a positive manner verbally in writing and by phone
- Strong communication skills in a multilingual multi-background team and organization
Physical Mental & Environmental Requirements
- Hybrid office setting job
- Travel Required
- Ability to lift 5 to 10 lbs
- Position requires some analysis of problems or decision-making ability
- Work under close supervision
- Well protected environment with minimal hazards or obstacles
- Stable work schedule with no fluctuations
Supervisory Responsibilities
Positions at this level are not responsible for any supervisory functions or responsibilities but may occasionally be asked to orient and/or train new employees or volunteers.
What We Offer
IRCO is a very employee-friendly workplace and offers great benefit package to our staff:
- Many flexible working arrangements and schedule
- Amazing opportunity to work with people who come from all over the world
- Work that helps your community
- 3 to 6 weeks of PTO per year
- 401k match of over 100% on first 5% immediate vesting
- 3% match for student loans or college savings
- 12 Paid Holidays and 1 Floating Holiday
- Medical & Dental insurance options with 90% coverage for employee AND Families no deductibles
- Employer Paid Life Short term and Long-term Disability Insurance
- Flexible spending account
Required Engagement
Engage fully in recommended professional development as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCOs mission vision and values-based initiatives.
How To Apply
- Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
- Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.
- For questions about this position please email
Please note that physical applications are accessible from IRCOs main office 10301 NE Glisan Portland OR 97220. Due to the high volume of applications received we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter resume and IRCO application.
IRCO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any characteristics protected by law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
