Systems Support Junior
Systems Support Junior
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Job Description
Job description
As an Oscar-Award-winning Technology team innovation is at the heart of what we do as a company be this developing new techniques new ideas or creative new ways to tell our clients stories.
Underpinning all this is a long tradition of research technology and development - from engineering our bespoke software solutions to gaining early access to bleeding-edge technology and forging vibrant partnerships with leading academic and scientific institutions.
Who We Are
Framestore combines talent and technology to bring life to everything we create whether in film TV advertising or immersive experiences. Driven by creativity and inspired by the future we set out every day to reframe the possible.
The Role
Join our Systems Support Team in a Junior role!Positioned at the heart of our Level 1 Systems team youll be our go-to person for all system-related queries and issues. This role is perfect for someone in the early stages of their career who has a deep passion for technology and a knack for solving problems.
Based in our Melbourne office this hands-on role is your chance to jumpstart your career in a dynamic tech-driven environment.
As a Systems Support Junioryoull handle a variety of responsibilities that keep our technology running smoothly:
Youre the first point of contact for all tech incidents and requests managing them through our JIRA service desk.
From configuring workstations (both hardware and software) to diagnosing and replacing hardware components your technical skills will be put to good use.
Monitor our systems manage assets and loan equipment and provide onsite AV support for meetings and events. Youll also be responsible for the production and updating of documentation using Confluence.
Were looking for a tech enthusiast someone with a genuine passion for technology and an eagerness to learn. Excellent problem-solving skills with a flexible and proactive approach to your work as well as someone with a strong ability to work under pressure meet tight deadlines and communicate effectively with team members and other departments.
If youre ready to tackle challenges work in a collaborative team and develop your skills in a supportive and innovative environment we would love to hear from you.
Job requirements
Strong experience in a customer-facing role.
Strong self-guided problem-solving skills.
Hands-on hardware experience; builds upgrades repair.
Basic scripting language (PowerShell bash python).
A commitment to teamwork.
Proven ability to adapt and work well under pressure and tight deadlines.
Excellent communication and interpersonal skills.
Australian work rights
Desirable Experience
OS (Redhat-based Windows and OSX) and application support and deployment.
Active Directory management.
Configuration Management (Puppet Ansible).
Windows Systems administration and deployment (WDS SCCM/MDT WSUS).
Networking (Layer1 Layer2).
VOIP Knowledge (PBX SIP).
Our Commitment
Framestore is proud to employ extraordinary talent across all genders races nationalities religions ages abilities and sexual preferences. We aim to encourage and support all of our current and future employees to achieve their potential. No job applicant will receive less favourable treatment on any basis when applying for a career with us.
Framestore is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Yay!
Thank you for your application! We will be in touch with you as soon as we can.
Required Experience:
Junior IC
Employment Type
Full-Time
