AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a Colocation Technician in AWS you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote Edge locations in the Americas.
The role involves some periods working independently from your team and requires the ability to drive change while maintaining excellent communication.
Key job responsibilities
Installation and configuration of routers switches and DWDM hardware.
Troubleshoot fiber optic and copper cabling network installations and configuration.
Coordinating colocation remote hands for new capacity installations.
Coordinating colocation remote hands and eyes for any network issues.
Resolving colocation facility issues.
Identify coordinate and remediate outside plant (OSP) connectivity issues.
Participating in small to mid-size projects creating or expanding colocation sites.
Building relationships with remote facilities to ensure swift response times to events.
Performing site audits to ensure safety and quality meets AWS standards.
Improving all operational processes within each site and/or cage.
Updating AWS tools.
Providing status updates to stakeholders via internal tools.
Decommissioning of cabling and network hardware in collaboration with partner teams as needed.
Physical Requirements (all physical requirements may be done with reasonable accommodations).
This position has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
This role involves up to 60% travel the vast majority is local travel but may have potential to include some including some international travel at times.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
- 4 years of experience in delivering network projects
- 2 years of experience with optical troubleshooting installation and deployment. Knowledge of network cabling optic types and test equipment such as VFL power meter and OTDR.
- Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast smooth rollout of new designs and products.
- Ability to work collaboratively remove project obstacles and drive initiatives with various stakeholders
- Data Center Operations experience (racking & stacking devices cable management hot & cold aisle containment knowledge).
- Experience in participating in on-call rotations and providing after-hours support in an environment that operates 24/7.
- Experience with troubleshooting server devices and understanding key functions of internal outer components.
- Understanding of file systems and Operating systems such as Linux Windows MAC.
- Experience with storage devices
- Excellent analytical skills
- Project management skills
- Knowledge or awareness of IT best practice frameworks (ITIL COBIT)
- Operational Excellence concepts or methodologies is a plus
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61700/year in our lowest geographic market up to $138100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.