Head of Revenue Performance and Narrative (Senior Manager, L4)

The salary range for this position is $161000 - $172500 per year. The base salary offered may vary depending on location job-related knowledge skills and experience. Restricted stock units will be provided as part of the compensation package.

This is a hybrid position located in our Boston HQ. M-Th are in office and Fridays are remote.

At this time Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT STEM OPT EAD H-1B H-1B1 E-3 O-1 J-1 or TN.

Who We Are

To win in the home goods space Wayfair has to regularly make tactical decisions to influence revenue trends and improve the customer experience and also needs to keep a tight pulse on progress along strategic goals. To inform these we require a deep understanding of trends in internal performance indicators customer health and competitive developments. Wayfairs Business Trends team is the C-suites right hand in steering revenue growth monitoring performance drivers and surfacing tactical and strategic opportunities in real time.

We are looking for a Senior Manager who will own the revenue performance narrative for Wayfairs North American business with a focus on combining sharp analysis of input metrics with executive storytelling that shapes weekly leadership this role you will tightly partner with Commercial Operations and Technology leaders in understanding the impact of recipe input metrics (e.g. ship speed availability or price levels) on revenue performance surface and prioritize revenue improvement opportunities across both immediate and long-term horizons and align on narratives which are shared in our weekly status report to the C-suite. You will also closely collaborate with the Head of CompIntel in understanding competitive trends driving revenue the Head of Business Trends Advanced Insights in expanding the Business Trends toolkit and advancing use cases for GenAI / agentic AI and with our Data Engineering team in improving our foundational data platform. This role reports to the Director of Business Trends & Competitive Intelligence.

This role offers an opportunity to shape the revenue agenda of a Fortune 500 e-commerce leader with visibility and impact at the highest levels of the company. The ideal candidate combines strong analytical acumen an ability to tie different data inputs to a consistent narrative and strong cross-team collaboration to influence both short and long term revenue tactics.

What Youll Do

• Partner with the Director of Business Trends to craft a weekly C-suite update that drives decisions on short- and mid-term revenue priorities with a focus on .
• Collaborate with key leaders across Commercial (e.g. Pricing Category Management Marketing Promotions) Operations (e.g. Logistics Service) and Technology (e.g. in relation to site load speed or tech-driven site issues) in improving input metrics and forming a narrative on trends which flow into the weekly C-suite update.
• Identify and analyze connections between our SRBs (e.g. Birch Lane) and our luxury brand (Perigold) highlighting key similarities and differences in e.g. customer mix and seasonal approach.
• Support the GM of in understanding revenue drivers and making the connections to the US business. Ensure ongoing reporting cadence for the SRBs (e.g. Birch Lane) whilst staying fluent on key revenue trends across these stores.
• Build a 6-18 months roadmap outlining our plan to improve the positioning of Business Trends as the connective tissue across Commercial Operations and Technology. This includes continuously improving our modeling of input metrics and macro factors to predict revenue performance.
• Collaborate with the Head of Business Trends Advanced Insights and the Head of CompIntel in advancing joint OKRs.
• Develop and maintain tracking of macroeconomic trends (e.g. housing market) ensuring external drivers are systematically factored into revenue performance analysis.
• Oversee and refine dashboards and guide enhancements to predictive models that inform decision-making ensuring analytical rigor while leveraging a global analyst team for execution.
• Present findings confidently to senior stakeholders across the US and global business.
• Act as the go-to expert for performance insights across the North American business with a focus on .
• Provide dotted-line leadership to a global analyst team ensuring quality consistency and scalability of dashboards and data foundations.

What Youll Need

• 5 years experience in investment banking M&A corporate finance or private equity preferred.
• Bachelors degree with a focus on economics math statistics engineering business or related field is a plus
• Exceptional communication skills with proven experience presenting to senior executives or clients and shaping decisions through clear data-driven narratives.
• Ability to connect macroeconomic and competitive factors with internal performance drivers to anticipate revenue shifts.
• Proven ability to lead and mentor junior talent ensuring analytical excellence and narrative consistency.
• Proven track record in driving results along a set of key output metrics and OKRs.
• Strong analytical skills ability to develop analytical hypotheses and assumptions use data software to conduct analyses and synthesize findings.
• Strong business acumen ability to understand how various parts of the business interact and how Business Trends fits in.
• Thrives in high-stakes fast-paced environments; resilient adaptable and comfortable driving clarity from ambiguity.
• Advanced Excel / Google Sheets skills; Experience with SQL or Google Big Query is a plus but not required.