Customer Service Agent

Take a step forward and let Edenred surprise you.

Every day we deliver innovative solutions to improve the life of millions of people connecting employees companies and merchants all around the world.

We know there are hundred ways for you to grow. With us you will expand your skills in a multicultural challenging and dynamic environment.

Dare to join Edenred and get ready to thrive in a globalcompany that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are and you contribute. Indeed the Edenred Group recognizes recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression disability origin religious belief and sexual orientation or any other criteria.

Customer Service Agents to Edenred!

Do you want to create positive experiences for our users while developing your social and administrative skills

We are currently seeking new Customer Service Agents for our customer service team. We believe you enjoy administration have experience communicating over the phone and possess strong service orientation. You are driven person who can provide top-notch customer addition you will be able to develop into a valuable resource for our users who need quick and efficient assistance regarding their receipts recharge transactions and more.

In the role of Customer Service Agent the primary focus is on delivering the best service to users of our products including our lunch and wellness cards as well as our gift cards. You will handle incoming calls and emails from customers daily assisting them with various tasks. It is essential that you are motivated by providing excellent personal service and can manage multiple tasks simultaneously.

We hope you have experience in any form of customer service or administration and/or previous experience in the service sector although this is not a requirement.

Who are you

• Detail-oriented and meticulous
• Service- and results-driven
• Structured and flexible
• Articulate in both speech and writing in Swedish and English

What do we offer

• A dynamic and supportive work environment where your contributions are valued and rewarded
• Collective agreements
• Hybrid workplace - the opportunity to work from home three days a week
• Lunch & wellness benefits
• If you ask us exceptionally nice colleagues

These positions are temporary full-time contracts (37.5 hours/week) starting immediately and lasting until March 31 2025. The job begins with an introduction that will provide you with good knowledge about us and our products.

Selection is ongoing so dont hesitate to send in your application as soon as possible. We look forward to hearing from you!

Apply now and Vibe with Us!