Senior Security Operations Center Analyst
Senior Security Operations Center Analyst
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Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in a Senior Security Operations Center Analyst role with TaskUs:
The Senior Security Operations Center Analyst role will be responsible for detection and investigation of all security events on the TaskUs global network endpoints and cloud environments ensuring that all security attacks are timely detected escalated and mitigated alarms and alerts are timely investigated and remediated.
The role is part of the security incident team will need to understand processes and tools in line with current threats and to help to stay a step ahead of the attackers. He/She must have a strong understanding of security threats and vulnerabilities as well as the ability to lead and motivate a team of security analysts and associates.
Key Responsibilities:
Investigation of Security Incidents
Hunting for suspicious activities and anomalies from various data sources
Follow the crisis communication plans for security incidents
Leading incident response activities by having the active hands during identied breach or P1/P2
Support compliance audits (client and regulatory standard audits including but not limited to PCI DSS ISO 27001 and SOC 2 Type II)
Help maintain the SOC team performance metrics (SLAs and KPIs)
Train and mentor security analysts and associates
Conduct independent quality audits to assess and enhance the performance of SOC analysts
Contribute to the effectiveness of SOC processes
Will take part in containment during security incidents
Tune existing use cases to improve accuracy
Stay up-to-date on the latest security threats and trends
Required Qualifications:
Familiarity with system logs and what it means
Must display enthusiasm and interest in Information Security
Excellent customer service skills with the ability to communicate effectively with both technical and non technical stakeholders
Must have hands-on experience in Security Operations Center
5 years working in Information Security field or education in place of experience
Experience with SOC team and processes
Experience with security monitoring and analysis tools
Experience with security incident response
Experience with security alert investigations
Strong understanding of security threats and vulnerabilities
Experience in Firewall monitoring and incident management
Experience in Cloud monitoring incident monitoring
Experience in monitoring DLP alerts
Experience in Threat Hunting and Forensic Analysis
Strong understanding on network technologies Windows and Linux operating systems Web application technologies and Cloud technology
Firm understanding of the security incident lifecycle
Risk Management skills
Vulnerability Management skills is a plus
Great attention to details curious and inquisitive
Team player
Technical writing skill is a PLUS
Willing to work in different shifts
Ability to work independently with minimal supervision
Experience in leading a team Lead role is a PLUS.
Education / Certifications:
Bachelors degree in IT or related fields (preferred not required)
Information Security related certifications is a plus
Work Location / Work Schedule / Travel:
Currently Work-from-Home
Amenable to work onsite if needed
Must be willing to work rotational shifts 24/7
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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