NPI Product Engineer
NPI Product Engineer
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Job Description
Company Overview
Group/Division
Job Description/Preferred Qualifications
Responsibilities
Do you enjoy being a member of a highly skilled team involved in the most cutting edge new products our company is developing Would you like to be a founding member in development and introduction of the newest products that propel the semiconductor industry forward
As aservice product engineer you will be effectively engaged in improving KLAs sophisticated semiconductor optical systems and the service teams which support them! We are based in Silicon Valley and have the excellent opportunity to work with individuals and teams spanning the globe! Gain a systems-engineering level knowledge of highly sophisticated groundbreaking systems by working with the product engineering and service teams. The systems include Laser systems EUV optics electronics mechanical components Vacuum chamber technology custom software and algorithms.
In this role you will:
- Play a large role in assessing products with respect to design for reliability stability and serviceability.
- Participate in the development and testing of system diagnostics and spec validation.
- Act as a two-way conduit for information transfer between the engineers responsible for crafting our products and the field service teams responsible for product maintenance and support.
- Capture and analyze data from systems populations residing is remote customer sites to identify sources of detailed issues including technical process and people-based issues.
- Help develop and detail technical service procedures.
- Train support personnel such as tech support and customer support engineers.
- Develop new training materials which may include written documents video tutorials and on-line web based training.
- Respond to situations where field service engineers have failed to resolve highly technical system performance issues by providing written plans of action by e-mail or on-site hands-on assistance at customer sites in the US Asia and Europe.
- Write technical reports to communicate issues analysis technical assessments system status best-know-methods and engineering recommendations.
- Take a proactive approach to improving service quality and profitability.
- Interface with customers and vendors to reach constructive solutions
Preferred Qualifications:
- Proven track record to work on sophisticated problems where analysis of situations or data requires an in depth evaluation of various factors.
- Results oriented and driven to excel.
- Enjoys teaching troubleshooting working with groups of people and explaining sophisticated things as simply as possible.
- Strong analytic and data analysis skills. Excellent oral and written communication skills.
- Ability to work optimally in multidisciplinary multicultural teams and to take a leadership role when needed.
- Quick grasp of meaningful sophisticated technical information.
- Natural curiosity inventiveness and an interest in making things work better.
- Diverse Background to bring new perspectives to the team.
- Background developing and delivering remote technical training utilizing virtual reality augmented reality and video.
Minimum Qualifications
Doctorate (Academic) Degree and 0 years related work experience; Masters Level Degree and related work experience of 3 years; Bachelors Level Degree and related work experience of 5 years
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Employment Type
Full-Time
