Product Lead, Seller Experience

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

About the team

Seller and Commerce Systems Product Management Team defines the product vision and roadmap for the end-to-end seller journeyspanning discovery deal shaping pricing & approvals contracting activation and post-signature visibility. We build platform capabilities data and AI-first workflows that reduce manual work and help sellers spend more time with customers. The team collaborates deeply with GTM Finance Legal and Engineering to ship durable improvements grounded in measurable outcomes.

What youll do

Lead the product strategy and a high-performing product organization to define and deliver the next generation of Seller Experience at Stripe. Youll set the vision sequence investments and collaborate across GTM and Engineering to land measurable improvements in seller productivity deal velocity reliability and data trustwhile laying durable platform foundations.

Responsibilities

Product leadership (owned)

• Vision & roadmap. Define the multi-year strategy and measurable goals for Seller Experience; communicate progress to senior leadership.
• Platform & architecture direction. Set product direction for core seller workflows (deal creation pricing approvals contracting activation) with API-first reliable scalable capabilities.
• Seller workflow pillars. Own the roadmap for seller workflows across the full lifecyclefrom prospecting and deal creation through contracting post-deal support and analyticsensuring they are seamless data-driven and scalable.
• Stabilization / path-to-green. Run a program to burn down high-severity issues set success criteria and land durable fixes that improve reliability and speed.
• Observability & QA. Instrument the experience end-to-end (telemetry UX/perf benchmarks representative scenarios) to identify friction validate improvements and prevent regressions.
• AI-first workflows. Ship assistance and automation that reduce manual inputs surface insights and guide next-best actions across the seller journey.
• Data as a product. Establish standards for data quality lineage and instrumentation so forecasting attribution and performance analytics are trustworthy and actionable.
• Launch excellence. Drive product requirements research UAT expectations and launch accuracy with cross-functional partners.
• Outcome reporting.Publish crisp updates connecting roadmap deliverables to measured reductions in seller friction and measurable seller impact.

Cross-functional collaboration (influence)

• GTM alignment. Partner with GTM Insights to synthesize seller feedback and surface key pain points shaping strategic investment priorities and driving alignment on top product bets.
• Enablement & change. Coordinate with Sales Enablement on onboarding/training; support pilots communications adoption plans and success metrics.
• NPI & offer readiness. Partner with product lines and central operations on pricing/packaging and commercialization readiness for new offerings; ensure seller tooling and processes are prepared end-to-end.
• Intake & prioritization. Partner with Seller Insights and Program Management team to coordinate a clear intake for seller feedback and product enhancements; maintain paved paths and keep product surfaces current.
• GTM efficiency loop. Partner with Seller Insights team to translate field-reported friction into prioritized product work and share progress through clear periodic updates.
• Engineering delivery. Co-plan with Engineering on milestones test readiness and documentation; ensure product quality and reliability via clear acceptance criteria.
• Governance & decisions. Establish lightweight decision frameworks to unblock execution and prevent one-off exceptions; facilitate workshops and executive updates as needed.
• Program operating model. Drive scope dependencies risks/issues and status across initiatives; align regions and functions so solutions scale globally and remain secure and compliant.

Who you are

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum requirements

• 12 years in product management including 5 years leading PMs (and managers).
• Demonstrated success modernizing complex seller/GTM workflows (e.g. quoting pricing approvals contracting) at scale.
• Track record building API-first internal platforms and shipping AI-powered productivity features.
• Strong cross-functional leadership with GTM Finance Legal and Engineering; exceptional written communication and decision quality.

Preferred qualifications

• Deep experience with seller systems across CRM CPQ approvals and CLM; hands-on with Salesforce and Ironclad (or equivalent).
• Experience with complex B2B monetization scenarios (e.g. tiers commitments credits).
• Background in data governance/lineage and using ML to power operational workflows.
• Experience operating across multiple product lines and new product introductions.