Regional Operations Director

Newcastle upon Tyne - UK

Monthly Salary: Not Disclosed

Posted on: 28-08-2025

Vacancies: 1 Vacancy

Job Summary

Regional Operations Director

Location: Flexible within the North region (with regular travel)

Salary: Competitive

Contract Type: Permanent

Working Hours: 40 hours per week MondayFriday

What youll do:

As Regional Operations Director youll lead the Northern region of our Grounds and Winter Maintenance team at Ground Control. Allowing them to deliver exceptional high-quality safe and cost-effective services for our clients. Youll shape and inspire a high-performing team drive sustainable growth and ensure operations are aligned with Ground Controls values and strategic objectives. This role offers the opportunity to make a tangible impact on client relationships team engagement and regional growth.

Key Responsibilities:

Lead and manage a team of 1015 direct reports and circa 50100 colleagues supported by field teams and subcontractors.
Own and manage the regional P&L ensuring EBITDA targets are achieved through revenue growth cost control and margin protection.
Drive operational excellence by improving service delivery quality and safety standards.
Build and maintain strong client relationships reducing complaints and improving client satisfaction (NPS).
Proactively identify and secure new business opportunities including tenders and contract growth.
Develop coach and manage your team building a culture of inclusivity engagement and high performance.
Champion sustainability environmental and social value initiatives across the region.
Collaborate with central support functions (Finance People HSQE etc.) to ensure compliant and effective operations.
Deputise for the National Operations Director when required.

What were looking for:

Proven track record in senior operational leadership ideally in grounds maintenance facilities management or a similar service-led sector.
Strong financial management experience including P&L accountability and budget control.
Expertise in driving operational efficiency service quality and health & safety compliance.
Excellent people leadership skills with experience coaching and managing large diverse teams.
Strong client relationship and stakeholder management skills at a senior level.
Strategic thinker with the ability to align operations with broader business goals.
Resilient adaptable and entrepreneurial mindset with the drive to deliver sustainable growth.
Skilled communicator who leads by example fostering collaboration inclusivity and engagement.
Full driving licence with the desire to travel regionally as part of your role

Career Development Focus: Were committed to supporting your professional growth with clear career paths training and tailored development programs including our GC Leadership Academy job specific accreditations and higher education opportunities.

Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base.

Collaborative Environment: Work in a supportive engaging and innovative culture where your contributions are valued.

Competitive Package: Enjoy a competitive salary and benefits package along with flexible working options including:

23 days holiday Increasing with length of service bank holidays

Yearly bonus scheme & Share options

Robust pension scheme

Medigold employee support Free Flu Jabs Online private GP Service

Free or subsidised national gym memberships

Employee Recognition Scheme

2 personal choice volunteering days

Ground Control

Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973 Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.

We deliver a range of services including grounds maintenance winter gritting landscape construction design arboriculture electric vehicle charging point installation to more than 50000 commercial properties across the UK.

If you are looking to invest in your future with a business that puts people at the centre of everything click the apply now button below to speak to a member of our team.

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Equal Opportunities Statement

At Ground Control we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success and we welcome applications from individuals of all backgrounds experiences and perspectives.

We are proud to be an equal opportunities employer and do not discriminate based on sex age disability gender identity marital status pregnancy race religion or belief sexual orientation or any other protected characteristic. We actively support and promote an inclusive culture ensuring fair and equitable treatment throughout the recruitment process and beyond.

Regional Operations DirectorLocation: Flexible within the North region (with regular travel)Salary: CompetitiveContract Type: PermanentWorking Hours: 40 hours per week MondayFridayWhat youll do:As Regional Operations Director youll lead the Northern region of our Grounds and Winter Maintenance team ...