MDM Airwatch

Role: MDM Airwatch

Location: Mississauga ON
Contract

Job Description:

Looking for a Mobility MDM contractor who comes from a Global-Driven Environment. Must have at least 5 years experience in the IT Industry. The selected candidate will work close with the IT teams and internal customers to enforce best practices during implementation delivery and roll-out of new or upgraded products and business solutions. Must have the ability to meet tight deadlines with energy enthusiasm and a strong work ethic.

Requirements:

• Experience in supporting AirWatch MDM with Exchange 2010/Office 365- Extensive knowledge of AirWatch Mobile access gateway (relay and endpoint) Secure email gateway AirWatch cloud connector (ACC) and AirWatch Tunnel
• Experience of troubleshooting AirWatch routing issues with AirWatch on-premise servers cloud Device service and exchange CAS servers
• Extensive experience of AirWatch enterprise groups secure content locker compliance policies smart groups and per-app VPN
• Extensive experience of AirWatch Application Management
• Experience of troubleshooting AirWatch agent browser VPP Aw inbox VM Boxer and secure content locker issues on iOS and Android devices.
• Ability to monitor and prioritize the defects/concerns and coordinating fixes with vendors.
• Demonstrates the advanced troubleshooting skills necessary to resolve the full scope of customer issues including both technical and customer service inquiries.
• Extensive skills in troubleshooting Mobile Device Management (MDM) server issues and working cross teams to resolve complex issues.
• Ability to setup and maintain mobile development platform.
• Ability to upgrade sentry connectors and connected cloud applications.
• Good understanding of networking connectivity including firewalls dmz and secure networks.
• Experience collecting analyzing and reporting metrics on mobile devices and mobile applications.
• Hands on experience managing Linux systems (Sentry).
• Mobile Iron Agent Installation Configuration and Troubleshooting of any Agent Sync Issues.
• Good understanding of Mobile Iron components and there functionality.
• Active sync functionality and understanding of exchange mail flow.

Primary Responsibilities:

• Airwatch experience is mandatory
• Management of Apple Android-based and Zebra/Symbol/Motorola devices in an enterprise environment (preferable retail)
• Mobile application deployment and management experience
• Apple iOS macOS and Configurator experience
• Knowledge of JAMF/JSS
• Scripting (Bash/Shell)

Additional Experience:

• 5 years experience in the mobility environment
• Demonstrate proven track record in addressing moderately complex technical issues
• Good written and verbal communication skills for communicating at all levels; including good presentation skills
• Excellent team player
• Excellent troubleshooting skills self-motivated results-driven and well organized.

Education Requirements:

• Bachelors degree in Computer Science or equivalent