Position Summary
Under administrative direction this position delivers quality customer service to students parents and internal stakeholders regarding the Financial Aid process via phone email and in person. Additionally this role acts as a liaison between departments to ensure accurate communication of next steps in the student enrollment process.
Physical Demands
Sitting for extended periods of time Occasional lifting up to ten pounds Must be able to work in a climate controlled office environment
Required Qualifications
Bachelors Degree (Years of experience may be considered in lieu of Bachelors degree) Two to three years experience working in a Financial Aid Office.
Preferred Qualifications
Two to three years experience working in a Financial Aid Office. Two to three years experience working in a customer service front facing environment. Experience with Ellucian Banner Financial Aid module.
Required Experience:
Unclear Seniority