Night Auditor
Night Auditor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join the team at The Hotel Hershey a luxury resort best known for its refined elegance signature services and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms including 10 Villas with 48 luxury sleeping rooms as well as 25000 square feet of meeting and function space. The 1930s hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.
This position will perform Night Auditor Front Desk Attendant and Switchboard Operator responsibilities including greeting registering and orienting guests to The Hotel Hershey as well as responsible for conducting the nightly audit process.
As a Full-Time Team Member you will enjoy sweet perks like FREE admission to Hersheypark discounts and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid but also includes Medical Dental and Vision coverage beginning the first day of the next month after you begin working 401K Contribution paid time off and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Greeting guests upon their arrival
Registering guests and confirming room rates
Providing information about the Hotel and other attractions within the company and the surrounding area
Answering telephones / Wake-up calls
Handling guest questions and concerns
Auditing guest room charges
Balancing nightly credit card transactions
Receiving payments on accounts
Balancing all daily postings and activities
Preparing daily Managers Report
Performing other duties as assigned
Qualifications:
Must be at least 18 years of age or older
Must have valid drivers license
High School Degree or equivalent
Minimum of 1 year experience in guest customer service
Knowledge Skills and Abilities:
Proven guest relations problem solving and organizational skills
Ability to work with computerized front office systems file computer figures and handle cash with a high degree of accuracy
Job Demands:
Physical requirements include standing (up to 100% of the shift) finger dexterity good hearing performing detailed work at close distances and communicating verbally.
Professional image representative of company image
This position is responsible to work a variety of shifts based on operational demand. During the week shifts will primarily be 11 PM to 7 AM. Weekends and holidays included.
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.
Employment Type
Full Time
