Implementation Specialist
Implementation Specialist
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Job Description
Position Type:
PermanentIf youre looking for a fulfilling career that can make a real difference in your life and the lives of others youve come to the right place.
As a national health solutions partner we put people first in everything we do and that begins with our team of 8000 professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together our employees are creating industry-leading solutions in insurance primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest and its reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth flexible work options meaningful experiences and supportive leadership. Medavie is where employees can be their best selves feel they belong and achieve their full potential. Be part of it by applying for a position with us today.
The Opportunity
In this position you will be primarily responsible for the implementation of new corporate group business as well as other projects as assigned. You will work closely with external customers as well as a wide variety of internal parties to ensure client needs are met.
Key Responsibilities:
Oversight and accountability of all new corporate business implementation projects ensuring all operational requirements are met;
Ownership and innovation of the end to end implementation process using best practices to serve and support facing internal and external clients;
Successfully manage new business project changes risks issues and actions;
Regularly communicate project updates with stakeholders to ensure buy in and project success; ( i.e. status updates meetings);
Act as key point of contact with our External Clients and Client Services Teams including attending new group installation meetings and collaborating with operational areas within Medavie Blue Cross to ensure client needs are attainable and met;
Analyze and synthesize detailed documentation such as original proposals and prior carrier contracts and translate these requirements into Medavie Blue Cross specifications;
Ensure an excellent customer experience including timeliness quality and project management focus.
Qualifications:
Education: University or college diploma. Insurance qualifications such as LOMA OR CEBS or willingness to acquire these qualifications
Work Experience:
Minimum three to five years experience in group health/dental and life and disability insurance. Experience in project management or a similar analytical role strongly preferred
Computer Skills: Intermediate to advanced computer skills and a working knowledge of various software applications including Microsoft Office Suite. Prior experience working with MS Project is considered an asset.
Language Skills: Bilingualism (French and English)
Other Qualifications:
Solid knowledge of the group insurance/benefits industry;
Strong ability to manage time effectively and balance multiple tasks;
Excellent analytical and judgment skills;
Innovative problem solver and trouble-shooter;
Highly organized with excellent skills in setting and managing priorities;
Adaptive coping skills and a forward-thinking attitude;
Demonstrate flexibility and imitativeness to learn and adapt in a fast paced work environment;
Capable of managing varying workloads;
Skilled at collaborating within teams and working independently;
Driven by goals and motivated to achieve results;
Attentive to details with a focus on accuracy;
Possess a high level of integrity and accountability;
Excellent Communication skills Written Oral and Auditory; and
Dedicated and reliable with a strong sense of responsibility
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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment retention advancement and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process please email: .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
