Associate Program Director - The ARCHES Project - Sheltering
Associate Program Director - The ARCHES Project - Sheltering
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Job Description
GENERAL DESCRIPTION
The ARCHES Associate Program Director is responsible for maintaining internal operating systems for the ARCHES Housing programs. This includes: overseeing building safety and maintenance implementing of human resource policies evaluating program design and efficiency of service delivery and facilitating annual reports. This position assists program staff to ensure achievement of program goals as well as compliance with agency policies and procedures. Additional duties include supporting Family and Youth programs working with MWVCAA sub-recipients program development with an emphasis on strengthening work flows and day-to-day problem resolutions.
This position requires the ability to work a rotating on-call schedule with other management staff outside of regularly scheduled working hours. Rotating on-call schedule may include days nights weekends and/or holidays.
MINIMUM QUALIFICATIONS The requirements listed below are representative of the minimum knowledge skill and/or abilities required of this position.
EDUCATION and/or EXPERIENCE
A Bachelors degree in Administration Education Social services or a related field; 2 years of experience in administration or program management/coordination and/or supervisory experience in a social service or community services setting; 2 years of experience managing programs working with vulnerable or at-risk populations including people experiencing homelessness or at-risk of homelessness required. An equivalent combination of education and experience may be accepted.
CERTIFICATES LICENSES & REGISTRATIONS
- Driver qualification status required for this position. Driver license and satisfactory drive record for previous three years required.
- Candidate must pass comprehensive MWVCAA and ODHS background screenings prior to employment.
KNOWLEDGE SKILLS & ABILITIES
- Knowledge of federal state and local grant and budgeting requirements and procedures.
- Ability to write reports business correspondence and procedure manuals.
- Ability to work some evenings weekends early morning hours.
- Ability to effectively present information to senior management staff and public groups.
- Ability to respond to common inquiries or complaints from customers regulatory agencies or members of the business community.
- Possess intermediate to advanced computer skills. Proficient in Microsoft Word Excel and Outlook database software online tools and video conference platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
Program Management
- Implements program guidelines policies and procedures designed to promote stable housing across Marion and Polk County.
- Oversees and strengthens department workflows designed to improve client service outcomes.
Supervision
- Supervision of Shelter Program Managers.
- Mentors and oversees the Community Resource Program by staff hiring evaluation training for new employees daily oversight monitoring/coaching and ongoing training and professional development.
Budgets & Grants Management
- Assists in coordinating and maintaining compliance for all grants (Federal State local and Foundational.)
- Researches evidence-based practices and initiates partnerships to continue to increase assistance services.
- Oversees data compliance and data quality analyzes data and provides training and support to employees utilizing the database.
Planning Monitoring & Evaluation
- Implements and promotes the agencys mission assisting vulnerable populations to address intense needs barriers and risk factors in order to make positive life changes and gain stability.
- Conducts programmatic evaluation and data analysis; tracks outcomes.
Community Partnerships & Public Relations
- Promotes and markets all programs that comprise the Community Resource Program.
- Establishes and maintains positive community partnerships for continued development of programs.
- Participates in collaborative planning efforts that are responsive to community needs.
- Coordinates and facilitates community meetings.
PHYSICAL/MENTAL DEMANDS and WORK ENVIRONMENT Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
- Specific vision abilities required by this job include close vision and ability to adjust focus.
- Speaking and hearing abilities required.
- Requires the ability to analyze focus and manage pressures of deadlines public speaking media attention and changing circumstances; may require working at a rapid pace to carry out tasks.
- Occasionally lift up to 25 pounds. Requires frequent personal mobility between offices and sites. Frequent local travel and occasional distance travel as needed.
- Manual dexterity for computer and office equipment and the capacity to quickly learn new technologies.
- Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals.
- Close quarters often with a client population experiencing homelessness substance use disorders and/or severe and persistent mental illness and/or unpredictable behavior.
- Occasional exposure to bodily fluids and malodorous air.
- Maintains calm dispositions and regulates emotions when clients staff or others may become escalated.
- Regulates emotions and handles pressure of frequent demands for attention time and work tasks.
MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender expression age veterans and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process or reasonable accommodations to perform the essential duties of the position please notify a member of our team at .
Required Experience:
Director
Employment Type
Contract
