Technical Application Administrator-2
Technical Application Administrator-2
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1 Vacancy
Job Description
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change an undergraduate student exploring your first opportunity or recent graduate with an advanced degree we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
BASIC FUNCTION
Primarily responsible for interacting with customers to understand requirements provide solutions conduct day-to-day support. The administrator is responsible for key projects monitoring of the servers and providing user support. The software that he/she will support is deployed in multiple business units globally with that he/she will interact with global users daily. Will support Hyperion GetPaid Fast Path Prisma and other applications.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES
Administration of servers databases & applications including upgrades backup and recovery.
Daily monitoring of the application for performance and integrity.
Monitors issue management system for incoming requests and issues; adheres to SLAs.
Work with Oracle support team or software vendor as needed to resolve application issues.
Supports application/users by gaining an understanding of data business processes and workflow.
Effectively resolve questions and issues for end-users.
Proactively researches technology tends of the product.
Develops PowerShell scripts to automate redundant manual processes for efficiency and consistency reviews current processes for optimization.
Provide a broad technical knowledge that will help the team handle different technologies.
Communicates with end users on issues scheduled maintenance etc.
Documents processes and stores them in the teams SharePoint site.
Proactively researches technology trends of the product; identifies and markets applicable uses of the product and its components.
Works with the IT Enterprise Architecture group to define and manage the infrastructure for the enterprise applications and identifies major areas of development.
Participates in various IT projects intended to continually improve and upgrade the infrastructure such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective.
Knowledgeable in understanding vulnerabilities and applying recommending remediations including patches upgrades.
EXPIENCE/SKILLS
Education:
Bachelors degree in Information Technology Computer Engineering or a related field.
Job Related Experience:
At least 3 years of experience in IT industry.
At least 3 years of experience administering and supporting web-based applications in a multi-tier environment (preferably Hyperion)
At least 2 years of experience in Windows Server.
At least 1 year of experience in using SQL Server.
Must have trouble shooting and support background.
Must have an experience in working with a team.
Behavioral Competencies
Analytical thinking.
Excellent customer service skills
Good written and verbal communication.
Dedicated and hardworking who enjoys working at night.
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity Equity & Inclusion
At Copeland we believe having a diverse equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed heard respected and valued for their experiences ideas perspectives and expertise. Ultimately our diverse and inclusive culture is the key to driving industry-leading innovation better serving our customers and making a positive impact in the communities where we live.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
