Staff Relations Manager

Career Category

Job Description

Join Amgens Mission of Serving Patients

At Amgen if you feel like youre part of something bigger its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology Inflammation General Medicine and Rare Disease we reach millions of patients each year. As a member of the Amgen team youll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives.

Our award-winning culture is collaborative innovative and science based. If you have a passion for challenges and the opportunities that lay within them youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Staff Relations Manager

What you will do

Lets do this. Lets change the this vital role you will be responsible for conducting HR investigations and providing expert employee relations (ER) guidance and support to managers and staff across Amgens Latin America (LATAM) region United States and Puerto Rico.

Staff Relations is a specialized Human Resources function that partners closely with regional HR Leaders Business Managers Compliance Legal other HR Centers of Excellence and team members to protect Amgen values investigate potential violations of HR policies provide practical advice and guidance on coaching staff and managers and advise on performance and behaviors management discipline involuntary terminations and workplace accommodations.

• Provide practical and legally appropriate staff relations guidance on performance management disciplinary action and workplace conflict to HR partners and business leaders in LATAM Puerto Rico and the United States. Participate in termination discussions and corrective actions with staff and leaders as needed.
• Conduct and document thorough impartial and timely HR investigations maintaining confidentiality and objectivity. Determine findings of fact and violations of policy and prepare clear concise investigation summaries and supporting documentation to support these findings.
• Partner with the Occupational Heath staff and managers to analyze and respond to leaves of absence return to work following them and reasonable accommodation requests.
• Partner with local and regional HR Business Partners and Staff Relations team members in the United States and Puerto Rico to ensure culturally nuanced and compliant ER practices.
• Track and update cases in the companys case management system.
• Assist the Regional Staff Relations Lead in implementing process improvements training and ER best practices.
• Collaborate with Compliance Legal and Learning & Development teams to deliver training on HR policies investigations and respectful workplace behaviors.

What we expect of you

We are all different yet we all use our unique contributions to serve patients. The Staff Relations Manager we seek is a professional with these qualifications:

Basic Qualifications:

Doctorate degree

Or

Masters degree and 2 years of Staff Relations experience

Or

Bachelors degree and 4 years of Staff Relations experience

Preferred Qualifications:

• Strong Human Resources background with 4 years of experience in Employee Relations
• Knowledge of employment laws and Employee Relations practices in LATAM and the U.S.
• Experience conducting internal HR investigations
• Experience advising on performance management discipline and involuntary terminations of employment
• Advanced proficiency in English and Spanish with excellent written and oral communication skills
• Ability to learn and fairly apply company policy investigation procedures and regulatory guidelines within scope of duties
• Experience working across different countries and cultures with a commitment to educating oneself on cultural norms and varying laws
• Strong judgment discretion and professionalism in handling complex and confidential matters.
• Proficient in Microsoft Office tools Teams/WebEx Workday and case management systems such as EthicsPoint.

What you can expect of us

As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture well support your journey every step of the way.

In addition to the base salary Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.