LNG Administrator

RLNG Administrator (Open)

Location:

Pearland TX (ASG) - Industrial spec gas

How will you CONTRIBUTE and GROW

This role is responsible for creating orders for direct customers reviewing regional orders and processing said documents for timely billing once production is completed and product has shipped. This role will work closely with production associates shipping/receiving and ASG gas coordinators to ensure expectations are being met.

This position is responsible for providing courteous customer service to internal associates and external direct customers via heavy phone and email interaction. This includes: Entering customers orders providing quotes. Researching orders logging customer complaints submitting requests for credit interacting with other departments to coordinate deliveries review of open order reports billing of orders communication of late orders to customers submitting requests for part number creation.

Daily

Coordinate orders with carriers vendors and customers

Manage truck deliveries and scheduling

Customer contract management and summarization
PGI deliveries
Extending part numbers/materials to the production plant for regions
Handle rush orders
Communicate to customers and/or regions of late order notifications
Handle incoming inquiries from regional and direct customers

Sales Order Review
Run review open order report in ZOTCM
Edit orders when requested
Communicate to LNG team when issues arise related to capabilities

Reports
Able to review ZLDB reports and report back any issues
Fleet Maintenance - Premier

Miscellaneous
Log complaints into Intelex
Maintain local files according to record retention rules
Provide back up support within department including Operations
Submit credit requests when needed
Knowledge of International shipping requirements
Willing and able to travel when required for training and/or meetings

Are you a MATCH

Required Skills:

• Minimum 5 years administrative/customer service experience in the Industrial Gases industry strongly preferred

• Exhibits customer focused behavior such as building positive relationships and strives to understand customers needs both internal and external.

• Strong Interpersonal skills with ability to deal with difficult situations in a diplomatic and professional manner.

• Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation.

• Excellent oral and written communication and interpersonal skills. Ability to adjust communication methods based on customer situations. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.

• A positive approach and willingness to learn coupled with the ability to work in a team environment.

• Ability to work independently and under some pressure to meet deadlines.

• Proficient working knowledge of Google applications (Docs Sheets and Slides)

• SAP experience preferred

• Accepts and adapts to procedural changes

Your DIFFERENCES enhance our PERFORMANCE

At Airgas we are committed to building a workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas an Air Liquide company is a leading U.S. supplier of industrial medical and specialty gases as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18000 associates Airgas fosters a culture of safety customer success sustainability and innovation. Airgas associates are empowered to share ideas take initiative and make decisions.

Airgas is a subsidiary of Air Liquide a world leader in gases technologies and services for industry and healthcare. Present in 60 countries with approximately 66500 employees Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas you matter and so does the work you do. As a member of our team you play an important role in the success of your team making sure our products are created sustainably and delivered safely and turn youll find a welcoming workplace where youre valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.

Airgas an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at

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