Project Coordinator Admin
Project Coordinator Admin
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Job Description
- Health insurance
- Paid time off
- Training & development
Our rapidly growing company is seeking a motivated and detail-oriented Project Coordinator Admin to join our dynamic team in Phoenix AZ. This role is essential to our operations serving as a key point of communication between customers internal departments and field teams.
- Answer incoming calls and deliver prompt friendly customer service.
- Facilitate clear communication between internal teams including mitigation reconstruction contents and project coordination.
- Collect detailed customer and loss information and coordinate with the scheduler to dispatch appropriate crews.
- Accurately capture and enter customer data into our systems.
- Support project managers and coordinators with ancillary tasks such as surveys customer reviews and other administrative needs.
- Analyze program metrics and implement process improvements regularly.
- Manage customer satisfaction surveys and follow up to implement feedback.
- Help create a strong brand experience for both customers and employees.
- Must be 18 years of age or older
- Positive professional and self-motivated
- Reliable with strong attention to detail
- Excellent multi-tasking and time management skills
- Comfortable in a fast-paced evolving environment
- Proficient with data entry on computers and tablets
- Strong team player with a desire to meet daily goals
- Valid drivers license
- Clean driving record
- Reliable transportation
- Must be able to work on-site in Phoenix AZ (MondayFriday)
Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Required Experience:
IC
Employment Type
Full-Time
