Systems Conversion & Support SME (Packaging / Labels)

RRDs Packaging & Labels Platforms has immediate opening on our Systems Support Team.

These individuals will serve as Subject Matter Experts (SMEs) for our System Conversion & Support Team. The SMEs will be traveling to all of our facilities  to manage the refresh and/or conversion of the legacy Management Information Systems solutions to the Enterprise ERP solutions. 

Our System Conversion Team Subject Matter Experts (SMEs) will support the functional areas of Estimating Planning Purchasing Scheduling and Production Management.

 **Experience in a packaging print or labels facility or closely related environment is required.**

**Travel - Required and Expected 25% or more of the time**

Scope:   The Systems Team is responsible for managing the PKGs & Labels Enterprise ERP solutions.  Subject Matter Expert (SME) supports the functional areas of Estimating Customer Service Planning Purchasing Scheduling Receiving Inventory / Warehouse management Shop Floor Data Collection Shipping/Receiving and Finance.  System SMEs key areas of focus as they relate to PKG / Labels Enterprise ERP solutions are Business Assessment Process Assessment Process GAP Assessment Solution Implementation Solution Training Training Effectiveness Assessment Process Compliance Auditing and Solution Compliance Auditing. 

Responsibilities

• System Migration SMEs key areas of focus as they relate to PKGs Enterprise MIS solutions are Business Assessment Process Assessment Process GAP Assessment Solution Implementation Solution Training Training Effectiveness Assessment Process Compliance Auditing and Solution Compliance Auditing.
• Collaborates on process & training material design development recommend changes and adaptations to materials based on actual experience gained with the materials when used in the field. Provides technical support for web-based and other alternative methods of delivery.
• By consulting with the Business Unit identifies problems trends and/or performance gaps as they relate to the employee effectiveness. Collaboratively develops appropriate strategies to help move the organization to a high performance environment.
• May serve as Project Leader in the implementation of specific programs or projects. Communicate directly with key operational stakeholders to set implementation strategy.
• Applies standard evaluation methodologies for measuring training effectiveness and analyzes evaluation data. Prepares copies and distributes participant materials including but not limited to pre-work participant guides/workbooks handouts post-assessments etc.  Consult with business unit to gain knowledge of their daily operations define their training needs and make recommendations to help them achieve their goals.
• Performs other related duties and participates in special projects as assigned.

Competencies

• Technical Capacity
• Communication Proficiency
• Presentation Skills
• Collaboration
• Teamwork Orientation
• Project Management
• Change Management

Qualifications :

• 3-5years of experience in a Packaging Labels or closely related environment with subject matter expertise (systems integration) in one of the key functional areas requiring SME support. 
• Results driven execution-focused seasoned professional who can work independently. 
• Able to facilitate prioritize and resolve conflicting demands and requirements. 
• Experienced in the change control management process and have a understanding and experience in managing complex projects.  
• Able to apply broad work experience and knowledge when analyzing complex problems.
• Must have experience in systems integration within packaging or printing
• Requires strong understanding of the impact of a message on the organization or customer.
• Ability to travel periodically to remote locations to conduct training sessions.
• Bachelors degree in discipline related to function of work with 5 years of relevant work experience

Additional Information :

All your information will be kept confidential according to EEO guidelines.

RRDs current salary range for this role is $68300 to $105200 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee and the range may change in the future. At RRD it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon but not limited to education skills experience proficiency performance shift and location. Depending on the role in addition to base salary the total compensation package may also include participation in a bonus commission or incentive program. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer including disability/veterans