Community Services Officer II
Community Services Officer II
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$ 81438 - 98989
1 Vacancy
Job Description
Description
This is an open recruitment. Qualified candidates from the public and qualified career City employees are encouraged to apply.The current Community Services Officer II position is in the Police Department. The eligibility list that is developed from this recruitment process may be used to fill future vacancies in the Community Services Officer IIclassification or in similar classifications.
DEFINITION
Under the general supervision of the Police Department or designee perform a wide variety of duties and assignments in support of the Police Department function including Patrol which is principally the performance of a variety of routine non-hazardous municipal law enforcement duties Parking Enforcement; Records; Property and Evidence; Code Enforcement ordinances and resolutions in such areas as community nuisance property maintenance housing signs and related areas and all non-sworn peace officer related duties consistent with the needs of the Police Department.
SUPERVISION RECEIVED AND EXERCISED- Receives general supervision from the either the Operations Captain or the Support Services Captain.
- Receives technical and functional supervision from a Police Sergeant or Police Services Supervisor
- Exercises no supervision.
Examples of Essential Duties
- Responsibilitiesmay include but are not limited to the following:
- On assigned shifts patrol the City for the purpose of enforcing and preventing violations of applicable codes and ordinances; enforcing and preventing violations of municipal codes and ordinances; and for the purpose of reporting unsafe conditions incidents of vandalism and other related conditions.
- Ascertains and gathers facts related to applicable ordinances codes laws rules and regulations and determines and institutes proper action to be taken.
- Responds to and investigates complaints regarding violations of City ordinances; issues notices of violations; stipulates necessary changes for ordinance compliance; takes appropriate action to insure compliance.
- Prepares reports and recommendations on code enforcement matters and gains voluntary compliance.
- Coordinates actions with other departments jurisdictions or regulatory agencies.
- Assists department personnel and the public in person and by telephone including retrieving information and files mailing out requested reports to other criminal justice agencies and the general public in accordance with established regulations and providing general information regarding department policies procedures and regulations.
- Operates various office equipment; enters records sorts files copies and distributes a wide variety of police records reports and materials including memos letters reports complaints citations crime reports and traffic collision reports.
- Prepares necessary reports and presents testimony and evidence in court and other legal proceedings. Explains interprets and makes presentations to community groups and businesses.
- Maintains records of applications inspections investigations violations hearings and related data. Performs field surveys and inspections related to above functions.
- Assists department personnel and the public in person and by telephone including retrieving information and files mailing out requested reports to other criminal justice agencies and the general public in accordance with established regulations and providing general information regarding department policies procedures and regulations.
- Assists with crime scene control; receives and identifies evidence and found property and maintains proper control of same; disposes of evidence and found property as directed.
- Assists the City of Hollister staff in a variety of duties including researching and rewriting ordinances and performing a variety of office functions.
OTHER JOB RELATED DUTIES- Completes special projects as assigned.
- Performs related duties and responsibilities as required.
Qualifications
EXPERIENCE AND TRAINING GUIDELINES
Any combination equivalent to experience and training that would provide the required knowledge skills and abilities for a Community Services Officer II would be qualifying. A typical way to obtain the knowledge skills and abilities would be:
Experience:
Two (2) years of experience dealing with the public in any of the following types of work: code enforcement planning building inspection investigation or other closely related field. Additional related experience maybe substituted for the education requirement below to a maximum of one (1) year. Local government experience desired.
Education:
Two (2) years of undergraduate course work from an accredited college or university (equivalent to 60 semester units or 90 quarter units) desired.
License or Certificate:- Possession of a valid California drivers license authorizing operation of an automobile or light truck.
- Certification as a Code Enforcement Officer from the California Association of Code Enforcement Officers and a P.O.S.T. approved Penal Code 832 Certification are required prior to completion of the probationary period.
Knowledge of:- Procedures and techniques for dealing with the public in a tactful but firm manner. Municipal Code enforcement methods and procedures.
- Principles of investigation interviewing and report writing.
- Safe and efficient work practices related to inspections and enforcement duties. Techniques of negotiations and conflict resolution.
- Principles of basic report writing.
Skill to:- Establish and maintain effective working relationships with individuals and citizens groups businesses and other internal and external agencies.
- Gather and analyze data for the purpose of preparing accurate and concise written and statistical reports.
- Interpret and implement assigned regulations policies and procedures as they are related to the program.
- Interpret City codes and determining corrective action.
- Operate an office computer and a variety of word processing and software applications. Operate a motor vehicle safely in accordance with traffic laws rules and department policy.
Ability to:- Apply analytical skills and understand impact and consequences of decisions and actions. Read and interpret laws codes ordinances and policies.
- Recall detail including the ability to accurately recreate witnessed events conversations or readings and to record those recreations in written and/or oral form.
- Process information and data in a relevant manner to reach reasonable conclusions and make practical decisions.
- Remain alert and coherent including the ability to take or to decide between alternative courses of action under routine highly stressful or environmentally difficult conditions; an ability to remain alert at varying hours after scheduled rest or to remain alert during extended periods of an emergency or unanticipated nature.
- Travel to remote sites within the city to conduct inspections. Work indoors or outdoors in a variety of climatic conditions.
- Ability to express oneself clearly and concisely both orally and in writing. Meet deadlines work independently and operate office equipment.
- To work alternative work schedules and hours.
Selection ProcessApplications must be submitted online through this applicant tracking system. All materials must be complete and clearly indicate the candidate meets the minimum qualifications. All statements made on the application resume and supplemental materials are subject to verification. False statements may be cause for immediate disqualification removal from eligibility list or discharge from employment.
Candidates presenting the most desirable combination of education experience and/or training as stated in this announcement will be invited to continue in the selection process.
The selection process may require any combination of the following: application appraisal written examination performance test and personal interview conducted by an outside oral panel and/or the Department.
The City of Hollister offers preference to qualified veterans during the candidate selection process. The City of Hollisters Veterans Preference Policy can be accessedhere (Download PDF reader). Applicants must claim Veterans preference in the agency-wide questions section and attach a copy of their DD214 to the application.
Following the examination process successful candidates are placed on an employment list.
Appointment will be made from the employment list. Appointed employee(s) will be required to pass a psychological evaluation physical drug screen background investigation and fingerprints check.
Equal Opportunity/Affirmative Action:
The City of Hollister does not discriminate on the basis of race color national origin ancestry sex religion sexual orientation age disability marital status political affiliation or any other non-merit factor. The City of Hollister encourages minorities and women to apply. The City of Hollister makes reasonable accommodations for the disabled. Individuals requiring any accommodation in order to participate in the selection process must inform the Human Resources Office via email atof such request. Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
