drjobs Functional Lead SAP - Dutch speaking

Functional Lead SAP - Dutch speaking

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1 Vacancy
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Job Location drjobs

Amsterdam - Netherlands

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Functional Expertise:

Utilize deep knowledge of business processes and AMS methodologies to design implement and optimize application management solutions.
Serve as the primary point of contact for functional issues and escalations ensuring timely resolution and minimal disruption to business operations.

Client Engagement:

Collaborate closely with clients to understand their business needs and translate them into functional requirements.
Build and maintain strong client relationships providing expert advice and ensuring client satisfaction.

Quality Assurance:

Ensure that all functional deliverables meet quality standards and client expectations.
Conduct regular quality reviews and implement improvements as necessary.

Continuous Improvement:

Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.
Promote a culture of continuous improvement within the functional team and the broader AMS practice.

Risk and Issue Management:

Identify assess and manage project risks and issues.
Develop and implement mitigation strategies to minimize project risks.
Escalate critical issues to senior management as needed.

Documentation and Reporting:

Prepare and maintain detailed documentation of functional requirements processes and system configurations.
Generate regular reports on project status performance metrics and continuous improvement initiatives.

#LI-EU

Experience:

Proven experience as a Functional Lead or in a similar leadership role within AMS or IT service management.
Strong understanding of AMS processes and methodologies.
Experience with SAP AMS or other enterprise application management services is a plus.

Skills:

Fluent Dutch required.
Excellent leadership and team management skills.
Strong functional expertise in business processes and application management.
Exceptional problem-solving and decision-making abilities.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Education:

Bachelors degree in Information Technology Business Management or a related field.
Relevant certifications in IT service management (e.g. ITIL) and functional domains are highly desirable.

WHATS IN IT FOR YOU

Accenture is a global company with a world-class brand and reputation. Our people are Change Makers and to support them as an employer we make five promises:

  • Work with flexibility in a culture based on trust
  • Embrace a sustainable growth mindset
  • Live a human-led culture of Inclusion & Diversity by caring deeply for all our people.
  • Lead and transform our clients with technology
  • Connect with our global network of 700.000 colleagues.

These promises are reflected through our excellent employee benefits including:

  • Unlimited learning: access to thousands of free coursesclassesand workshops.
  • Flexible working hours (4x9) & work locationFlexMomentleave of absence program (50% paid leave of absence for 3 months) andFlexDay; a flexible day you can take off to celebrate what matters to you fromEid al Fitrto a birthday.
  • Do Good volunteering program
  • Paid leave: Parental leave Paternity leave for all non-birthing parents Bereavement leave and Gender affirmation leave.
  • 26 vacation days per year
  • Paid transport (budget for electric bicycle or car NS-Business card)
  • A laptop iPhone and home office setup allowance
  • Pension scheme Accenture shares annual bonus collective health insurance scheme
  • Social activities like Friday Drinks sport events and parties

WHAT WE BELIEVE

Accenture is an equal opportunity employer. Our leaders are committed to building a betterstrongerand moreequitablecompany for future generations to create positive long-lasting change. Inclusion and diversity are fundamental to our culture and core values. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our rich diversity makes us more innovative and creative which helps us better serve our clients and our communities. Our position as partner to manyof the worlds leading businesses organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities which weembed it intoeverything we do and for everyone we work is committed toproviding equal employment opportunities for all. Please let us know if you require reasonable accommodation to enable your participation in the recruitment process by emailing will be happy toassistyou!

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day more than 775000 of us help our stakeholders continuously reinvent. Together we drive positive change and deliver value to our clients partners shareholders communities and each believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best Accenture we see well-being holistically supporting our peoples physical mental and financial health. We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences. Were proud to be consistently recognized as one of the Worlds Best Accenture to work at the heart of change.

Visit us at

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities.

Employment Type

Full-Time

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