Service Writer
Service Writer
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$ 18 - 20
1 Vacancy
Job Description
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Position Summary
- Compile accurate estimates and review them with customers. Keep the customer posted on vehicle status and order parts as needed.
- Greet customers and answer phones in a professional and friendly manner.
- Perform all office duties: cash out customers post vendor invoices properly handle all other paper flow in the office open at the beginning of the day close out at the end of the day.
- Follow up with customers; call upcoming appointments and call back customers for satisfaction.
- Monitor and maintain office cleanliness and keep it to standard.
- Rent monitor and maintain shop vehicles (clean maintain and repair).
- Communicate with Management Office Staff and/or Customers as needed.
- Operate vehicles in a safe and responsible manner and interact with customers in a courteous and friendly manner. Must always promote positive customer relations by maintaining a professional appearance and demeanor in the shop.
- Assist in maintaining shop and office appearance and safety standards.
- Assist with inventory and stock.
- Will be asked to shuttle customers rent courtesy cars and retrieve parts as needed.
- Will be required to follow all company safety procedure and environmental rules.
- High school diploma or equivalent required.
- Valid drivers license required.
- Strong customer service skills.
- Strong verbal communication skills.
- Frequent standing and walking for long periods of time.
- Communicate effectively in person by telephone or by using telecommunications equipment.
- Ability to enter and locate information on computer.
- Ability to visually verify information often in small print.
- Ability to safely operate a motor vehicle.
- Employees regularly scheduled for 5-day workweeks to promote work-life balance.
- Six paid holidays per year.
- Five paid vacation days per year after one year of employment and ten paid vacation days per year after two years of employment.
- Compensation provided to employees who attend eligible after-hours training/courses/certifications.
- Free access to extensive online training catalogs for current employees.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Join Our Team
As one of the largest destinations for automotive services Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas we take care of everything tires brakes oil so the opportunities to grow and develop expertise with Midas are endless.
Employment Type
Full-Time
