Site Manager - Field Service Operations Ireland
Site Manager - Field Service Operations Ireland
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Job Description
Who We Are
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology join us to Make Possible a Better Future.
What We Offer
Location:
DublinIRL LeixlipIRLAt Applied we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness health and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
Youll also benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
What Youll Do
Applied Materials have a high-level position opportunity for a recognized expert within the semiconductor or related industry. This Site Manager position will manage the Business of Field Service Operations (FSO) for our Ireland customer site based in Leixlip Co. Kildare.
- This Field Service manager role will put your highly specialized experience and talent to work at Applied Materials. You may be called upon to anticipate internal or external business challenges as well as to recommend process and strategy improvements. Your input will help guide organisational strategy and you will lead your team to achieve key milestones and objectives in this senior will report to the FSO Senior Director / Ireland Country Manager.
Key Responsibilities
- Direct and manage activities for customer site in Ireland including people management customer satisfaction P&L budget management.
- Drive a culture of safety and quality by setting clear processes empowering safety ownership and ensuring consistent use of systems across onboarding training operations and continuous improvement.
- Establish a culture of business ownership and growthby expanding Applied market share supporting BU and system sales holding weekly cross-functional reviews and implementing a multi-level engagement modelfrom site and ops managers to customer and salesto manage the business as one profitable end-to-end unit
- Cultivate a leadership-driven inclusive organisation by empowering all levelsfrom techs and CEs support functions to managementto think critically take initiative and own outcomes. Develop a deep diverse pipeline of future leaders foster collaboration and build strong team leads as the foundation for business growth engagement and customer success.
- Build strong transparent partnerships with customer Fab leadership coach Managers sales and team leads on best practices and establish the systems ownership and alignment needed for successful installs ramps and ongoing collaborationensuring Applied is the preferred strategic partner.
- Ensure continuous improvement and accountability by promoting KPI ownership at all levels leveraging Power BI and SMART Analytics to boost skills productivity and digital transformation toward FY28 goals.
- Lead site revenue growth and margin improvement by expanding CSA and market share reducing service costs and meeting AOP/CMT targets through strategic planning and cross-functional alignment
Youll need:
- Bachelors degree (or higher) in a relevant discipline
- 7 10 years plus of relevant experience
- Extensive and highly regarded expertise in semiconductor or related industry
- Experience in strategic planning and business analytics.
- High level Customer Management experience
- Demonstrated ability to build lead inspire and motivate teams.
- Excellent interpersonal skills to communicate complex ideas anticipate potential objections and persuade others often at senior levels to adopt a different point of view
- Excellent knowledge of management methods and techniques
- Ability to set and sustain a culture of safety quality and productivity across all organizational levels.
- Process Improvement and strong decision-making skills
- Strong presentation and negotiation skills.
What to expect:
- Leadership Impact: Youll play a key role in shaping a high-performing team leader layer driving employee engagement customer satisfaction and business growth from the ground up.
- Operational Excellence: Expect to lead the implementation and tracking of site-wide KPIs ensuring accountability and continuous improvement across all levels of the organization.
- Culture Building: Youll be instrumental in fostering a strong culture of safety quality productivity and innovation.
- Digital Transformation: Youll champion the adoption of digital tools like Power BI and SMART Analytics to enhance team capabilities and support long-term productivity goals.
- Strategic Influence: This role positions you as a key driver of organizational transformation with opportunities to shape future leadership and business direction.
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes 20% of the TimeRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Required Experience:
Manager
Employment Type
Full-Time
