Sr. Manager, Data Operations & Reporting

THE POSITION:

We are seeking a highly skilled and strategic Senior Manager Data Operations and Reporting to lead the design execution and optimization of our data management and reporting functions. This role will oversee the end-to-end data lifecycle ensuring accuracy consistency and accessibility of business-critical information across the organization. The Senior Manager will partner with cross-functional teams to define reporting standards streamline data operations and deliver actionable insights that drive informed decision-making. With a focus on data governance operational efficiency and advanced reporting capabilities this leader will play a key role in strengthening our data-driven culture and enabling scalable growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Manage a Global Workforce consisting of Associates in varied US Time Zones India FTE and Contractors
• Lead Reporting and Analytics Project Estimations
• Develop Assets for Business Development (RFP Bid Defense Implementations) reflective of Best in Class Reporting and Analytics Tools
• Coordinate requirements for Change and New Reporting and Analytics Products between Business Leaders Project Management Teams and Developers
• Facilitate prioritization of work utilizing tools such as JIRA and Smartsheet
• Translate  requirements to actionable technical requirements from a Business Operations perspective.
• Develop a deep understanding of EVERSANA Patient Services Systems Service Offerings (Affordability HUB Pharmacy Dispensing Benefit Verification Portals/Apps Others) and Data Assets to facilitate effective timely and accurate reporting offerings
• Assist with maintaining and enhancing client specific and standard reporting and analytics documentation.
• Develop and foster Associate Development including expansion of scope and responsibilities for individuals within the existing team. 
• All other duties as assigned.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position please contact Human Resources.

Qualifications :

EXPECTATIONS OF THE JOB:

• Travel (0%)
• Hours (40 hours per week 5 days of the week)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE SKILLS AND ABILITIES:

The requirements listed below are representative of the experience education knowledge skill and/or abilities required.

Experience and/or Training

• Around10 years of proven experience in the Data Operations and Reporting space
• Curiosity
• Pharmacy HUB and/or Large Complex Healthcare Operations Leadership Experience
• Understanding of Modern Data Architecture/Flows/Connectivity
• Ability to translate functional to technical requirements and if needed with the assistance of Technical Leads
• Excellent communication leadership and interpersonal skills.
• Strong analytical and problem-solving capabilities
• Ability to manage multiple projects simultaneously and adapt to changing priorities.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach grasp stand and/or sit for long periods of time (up to 90% of the shift) walk talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet with frequent interruptions and multiple demands.

Additional Information :

OUR CULTURAL BELIEFS:

Patient Minded I act with the patients best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone anywhere anytime to achieve results.

Communication Matters I speak up to create transparent thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $123000 to $166500 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living).  More information about EVERSANAs benefits package can be found at  reserves the right to modify this base salary range and benefits at any time.

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited e-mails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .

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