Medical Support Assistant (Scheduler) - Mental Health Access Center
Medical Support Assistant (Scheduler) - Mental Health Access Center
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1 Vacancy
Job Description
Are you a compassionate detail-savvy professional who thrives on creating order and improving access to care Do you have at least one year of experience in a medical office settingand a heart for making a difference in patients lives If so wed love to meet you. PCHCs Mental Health Access Center is seeking a Medical Support Assistant (MSA) to support our dedicated mental health this essential role youll coordinate provider schedules maximize appointment availability and play a key part in ensuring patients can access the care they need when they need it. If youre looking for a career thats both purposeful and people-focused this is your opportunity to shine. Apply today and help us open doors to better mental health careone schedule at a time.
Whats it like to work at PCHC Find out: Full-time Monday-friday 9am-5:30pm
Highlights of the Position:
- Provides high-quality customer service to our patients and staff.
- Proactively manages Mental Health schedules while balancing schedule templates and patient preferences.
- Collaborates with administrative and clinical teams to identify ways to improve patient access and experience.
- Strategizes with all levels of staff to ensure patients receive care when access or practice resources may be limited.
- Supports clinical desktops; liaisons between all teams.
- Processes referrals and verifies insurance benefits to ensure services are covered.
- Completes the registration process for patients at check-in and check-out as assigned collecting copays as required and ensuring patient demographics insurance information and forms are updated and in compliance.
- Utilizes quality reports to outreach and schedule patients who have missed appointments and/or who need care.
Join PCHCs nationally recognized non-profit organization:
- Federally Qualified Health Center offering integrated Medical Home Model
- Collegial professional atmosphere with informed leadership
- Flexible schedules supportive of work/life balance
- Competitive compensation and generous benefits
PCHC provides comprehensive patient-centered care with integrated services including Psychiatry & Mental Health Dental Family Medicine Pediatrics Pharmacy Geriatrics Laboratory Services Physical Therapy and more!
Requirements:
- High school diploma or equivalent required.
- Patient Service Representative or equivalent experience preferred.
- Completion of Medical Terminology course within one year of hire.
- Minimum of 1 years with 3 years of experience preferred in medical office setting required.
- Strong customer service skills required.
Curious or interested to learn more Apply today! You can request a full copy of the detailed job description by emailing .
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin or any other characteristic protected by law.
Employment Type
Full-Time
