Processing Assistant
Processing Assistant
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$ 37782 - 66120
1 Vacancy
Job Description
Description of Work
Position is funded in part through federal funds.
**Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours**Recruitment Range:$37782.00 - $46000.00
Join our team in the Greensboro Unit Office and make a difference!
This position provides vital administrative and casework support to Rehabilitation Counselors who serve students within the Guilford County public school system. Working alongside a dedicated team of managerial professional and paraprofessional staff youll play a key role in helping individuals with disabilities achieve their educational employment and independence goals.
In this role youll handle a variety of responsibilities including clerical and accounting tasks receptionist duties casework assistance office operations and records management. Youll also collaborate with outside agencies organizations and vendors contributing directly to the success of the individuals and families we serve.
Job responsibilities include but are not limited to:
* Process authorizations as directed and record invoices file documents follow up with vendors and prepare routine and ad
hoc reports as needed.
* Serve as receptionist for the office which requires daily contact with the public and answering the telephone.
* Be one of the point of contacts for clients/potential clients and maintain knowledge of the services not only of DVR but other
public agencies.
* Interact with clients to obtain information at referral for the purpose of completing the initial application and/or providing
services during the rehabilitation process.
* Gather and compile additional information as identified by the counselor to aid in providing sufficient information for the
counselors assessment and eligibility determination.
* Make follow-up phone calls to customers to remind of scheduled appointments & process and distribute incoming and
outgoing mail.
* Operate various office equipment personal computer printer copy machine fax machine calculator telephone and other
equipment as needed.
About Division of Employment and Independence for People with Disabilities (EIPD):
The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit website forbenefits.
Knowledge Skills and Abilities / Competencies
Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.
The following Management Preferences are not required but applicants that possess these skills are preferred:
Knowledge or experience working with a team
Demonstrated experience performing routine office support functions
Demonstrated experience working with the public.
Knowledge and/or experience working with persons with disabilities.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. SeeEducation and Experience Equivalency Guide for details.
High school diploma or General Educational Development (GED) diplomaand two years of related administrative experience;
OR
equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
- Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
- Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
- If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be must be submitted by 5:00 PM on the closing date.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
- Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
- Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
- For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.
Military Experience
- Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
- Applicants who are former member of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.
NEOGOV Technical Assistance
For technical issues with your application please call theNeoGov Help Line at . If you have a technical issue with your Government Jobs account please call their Help Line at 1-.
CONTACT INFORMATION
If there are any questions about this posting please contact Talent Acquisition at . Resumes will not be accepted in lieu of completing this application.
Employment Type
Full-Time
