Senior Specialist, Regulatory Compliance

Were looking for a Senior Specialist Regulatory Compliance to join our Integrated Compliance Service this role you will plays a key role in supporting the Global Risk and Change Management Center of Excellence (CoE) by contributing to the successful implementation and ongoing enhancement of the Regulatory Compliance Management (RCM) Program. The role is instrumental in ensuring that regulatory changes are effectively identified assessed and integrated into the organizations compliance framework. It involves managing and maintaining authoritative sources to ensure the accuracy and reliability of regulatory information administering compliance platforms to support operational efficiency and generating reports that provide insights into compliance status and trends. By collaborating with cross-functional teams and leveraging best practices this position helps strengthen the organizations ability to proactively manage regulatory risks and maintain a strong culture of compliance..

Position Responsibilities:

• Support the implementation and continuous improvement of the Regulatory Compliance Management Program ensuring alignment with global regulatory expectations and internal standards.

• Monitor and assess regulatory changes and updates to authoritative sources; coordinate with stakeholders to evaluate impact and ensure timely integration into compliance systems and processes.

• Provide subject matter expertise and support in linking authoritative sources to integrated compliance platforms ensuring traceability and alignment across systems.

• Maintain and govern the Global RCM SharePoint site ensuring accurate access controls document versioning and records management practices.

• Monitor and maintain the LCG Issue and CAP Management Dashboard applying filters by segment common unit and compliance programs (e.g. FCC Privacy Data Compliance).

• Provide support to stakeholders in navigating and using compliance platforms for regulatory change tracking obligation mapping and controls documentation.

• Create enhance or update policies guidelines and procedures related to authoritative sources and compliance platforms.

• Conduct training sessions and walkthroughs for stakeholders on the use of compliance platforms and authoritative source management tools.

• Support the preparation of Global RCM Quarterly Reporting including drafting write-ups compiling data and coordinating inputs from relevant teams.

• Contribute to compliance communication reporting and information sharing across business segments and legal entities.

• Assist in readiness assessments control attestations and implementation of enhancements to compliance systems and processes.

• Review grant and revoke stakeholder access to compliance databases and tools ensuring appropriate access controls user governance and audit trail documentation.

• Provide support to the Regulatory Compliance CoE in the execution of centralized policies standards and audit coordination.

• Perform ad hoc assignments in support of Global Compliance Regulatory Risk Management and Integrated Compliance Services.

Required Qualifications:

• 2-3 years of experience in compliance legal risk (regulatory compliance risk dealing with legislation) or audit (internal or external) as an analyst or auditor.

• 4-5 years of experience in the financial industry or a relevant field.

• Experience in Regulatory Compliance.

• Excellent communication and presentation skills with the ability to present to stakeholders.

• Bachelors degree preferably in accounting law finance business or related fields.

Preferred Qualifications:

• Strong understanding of regulatory compliance management programs regulatory change processes and compliance platforms.

• Proven experience in Compliance roles; experience in Legal Risk or Audit functions is valuable when directly related to regulatory compliance.

• Experience in managing or supporting authoritative sources regulatory obligation mapping and compliance documentation.

• Proficiency in developing and maintaining policies procedures and guidelines related to compliance systems and regulatory content.

• Skilled in using and supporting compliance platforms and dashboards; experience with SharePoint and issue/CAP management tools is preferred.

• Proficient in MS Office Suite particularly MS Word Excel and PowerPoint.

• Advanced Excel skills including formulas macros pivot tables and formatting for compliance reporting.

• Experience with data analytics and visualization tools (e.g. Power BI) is preferred.

• Strong English communication skills both written and verbal with the ability to draft clear and concise compliance documentation and reports.

• Ability to work independently manage multiple priorities and meet deadlines in a fast-paced evolving regulatory environment.

• High attention to detail sound judgment and a proactive approach to identifying and addressing compliance issues.

• Flexible and adaptable with a strong awareness of cultural diversity and cross-functional collaboration.

• Open-minded eager to learn and committed to continuous improvement in compliance practices.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .