drjobs Professional Tools Training Specialist

Professional Tools Training Specialist

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1 Vacancy
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Job Location drjobs

Rockford, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description
We have an exciting new opportunity for a Professional Tool Training Specialist at our Rockford Illinois location! This individual will develop and conduct product training and virtual training content for Professional Tools Distribution customers end-users and employees. This training will focus on the safe and proper use of equipment included in the Emerson Professional Tools brands. This position creates and delivers support materials for training and vocational partner certifications.
In This Role Your Responsibilities Will Be:
  • Facilitate and engage in product training for distributor customers end-user customers employees and other partners.
  • Conduct and participate in Customer product training logistics (i.e. Hotel Accommodations nighttime activity transportation & support materials associatedwith training).
  • Coordinate and conduct customized training sessions for Professional Tools employees and groups requiring specific training unique knowledge in particular products and applications.
  • Create and update training videos manuals and handouts to support training modules and certifications
  • Manage training center inventory to maintain up to current product available for training programs. This will include the disposition of obsolete products.
  • Other duties as assigned
Who You Are:

I.

am self-motivated a problem solver and a solution provider.

enjoy & excel at building deep relationships with my team and customers.

plan prioritize & manage my work & time well.

prefer a hands-on approach with a roll-up your sleeves and get dirty mentality.

collaborate & communicate effectively both internally and externally across multiple teams.

For This Role You Will Need:
  • High School Graduate (College preferred but not required) with 3 to 5 years involvement in Professional Tools products and service of such products.
  • Above average oral and written communication skills
  • Must display professionalism and enthusiasm in representing the Professional Tools brands and products.
  • Must be a hands-on individual with a high mechanical aptitude to comprehend the products function and how these products or services meet our customers needs.
  • Must have a solid understanding of Microsoft Office and virtual meeting applications.
  • Basic math skills familiarity with algebra and trigonometry concepts. Understanding of the metric system.
Preferred Qualifications That Set You Apart:
  • Bilingual in English/Spanish preferred but not required.
  • Completion of a two-year college degree in a related technical field OR equivalent work experience in the professional trades associated with the Mechanical Electrical or Plumbing industries.
  • Knowledge of basic photography/videography and associated editing software or eLearning content-related applications such as Adobe Captivate is preferred.

Our Culture & Commitment to You:

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

Our compensation philosophy is simple: we pay a competitive base salary within the local market in which we operate and reward performance during our annual merit review process. The salary range for this role is 60000 - $110000 annually commensurate with the skills talent capabilities and experience each candidate brings to a role.

#LI-BC3




Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

Department / Functional Area

Customer Service

About Company

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