Bilingual Training Specialist
Bilingual Training Specialist
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Job Description
Position Type:
Temporary - TemporaireIf youre looking for a fulfilling career that can make a real difference in your life and the lives of others youve come to the right place.
As a national health solutions partner we put people first in everything we do and that begins with our team of 8000 professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together our employees are creating industry-leading solutions in insurance primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest and its reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth flexible work options meaningful experiences and supportive leadership. Medavie is where employees can be their best selves feel they belong and achieve their full potential. Be part of it by applying for a position with us today.
Type of employment: 18-month temporary position
What youll do
As a Training Specialist you will evaluate the training needs for operational business support the design of a new engaging and blended learning experience lead instructional design for both new and existing curriculums and develop a learning experience to meet the organizations online learning standards.
The Training Specialist works in close collaboration with the Quality Control Analysts Business Analysts Technical Writers and Operational Specialists to ensure Quality training (curriculum is updated with the most recent operating procedures business processes and product details).
Key responsibilities
- Design training curriculum blueprints (high-level design) with a microlearning online and instructor-led approach to learning with clear instructions for designers/developers.
- Create storyboards to help organize and visualize the training content and provide a flow of topics to the overall curriculum.
- Design and develop new and existing curriculums applying the microlearning and blended learning approach to learning.
- Review and modify existing curriculums to fit a virtual training approach to learning by integrating technology and modern methodologies in traditional courses to transform from a lecture-centric approach to a learner-centric experience.
- Design curriculums based upon appropriate learning instructional methods (eLearning instructor-led collaborative blended) while applying instructional design theories practices and methods.
- Develop strategies for integrating learning solutions with digital learning methodologies ensuring a smooth blended approach that supports a learner-centric experience.
- Design and develop e-learning using a combination of media including text graphics animation audio video and interactive content to maximize engagement.
- Manage the timelines scope and quality of deliverables.
Qualifications
Education: Post-Secondary degree in educational technology and curriculum
Experience: 3-5 years equivalent experience curriculum design and development
Solid understanding of insurance industry and/or knowledge of Medavie business processes would be considered a strong asset.
Knowledge and skills:
- Able to organize plan prioritize and monitor learning projects
- Able to write effective instructional texts and audio/video scripts
- Ability to communicate effectively in a professional and cordial manner through oral written and visual communications with others at all levels in the company.
- Experience using LMS (Learning Management System)
- Experience using E-Learning software such as Adobe Captivate is an asset.
- Self-starter
- Life- long learner: Claims and Administration systems LMS products processes and the Learning industrys best practices
- Development proficiency with e-learning authoring software tools and assessments
- Design proficiency with story boarding and blueprinting
Language:Bilingualism in both official languages is a requirement for this position
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment retention advancement and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process please email: .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
