IT Specialist
IT Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Join our Team
Acutronic is looking for an IT Specialist to join our team in Austin this role you will be responsible for assisting our IT staff as needed to ensure stable and reliable operation of the IT environment in our young but fast-growing Aerospace Components Division. This includes installing configuring maintaining supporting and optimizing all endpoints servers and network hardware/software infrastructure. Our ideal candidate will have at least five years of professional experience in an equivalent role and working knowledge in Helpdesk methodologies and troubleshooting techniques.
IT Specialist
Your Roles/Responsibilities:
- Monitor and respond to new support requests (tickets) in a timely manner with action taken based on priority.
- Proactively communicate with users to determine support needs and apply analysis and troubleshooting techniques to resolve concerns in a timely manner
- Maintain our Government Microsoft 365 environment
- Install and update software and hardware as needed to ensure stable operation of the IT infrastructure
- Build and maintain user endpoints (laptops/desktops) when received from vendors as well as for future modifications/expansion.
- Configure user accounts on new devices and ensure each user can successfully login and access all needed software applications
- Configure and manager user accounts of ERP and other internal tools
- Setup smartphones and assist users directly with apps related to Acutronic software and systems for both Android and Apple devices.
- Closely collaborate with other domestic IT staff to ensure stable and reliable operation of the shared IT infrastructure and alignment of the strategic direction
- Generally understand (or learn) ITAR FedRAMP and CMMC security requirements to mitigate both site and end-user risk and ensure security of all systems endpoints and data.
- Configure maintain and monitor computer networks and systems including hardware system software and applications to ensure smooth and secure network operation
- Stay current on security risks and ensure security of all systems endpoints and data. Take part in implementing security improvements and system upgrades
Your Profile/Qualifications/Skills:
- At least five years of professional experience in an equivalent role
- Microsoft and/or CompTIA certifications are preferred
- Microsoft Intune experience is nice to have
- Knowledge of applications such as data backup malware protection VPN firewalls is preferred
- Knowledge of Windows Server and Microsoft Hypervisor is preferred
- Expert knowledge in Helpdesk methodologies and troubleshooting techniques are preferred
- Experience in a Public Safety defense or aerospace environment is preferred
- Must be flexible and willing and able to work outside normal business hours as necessary (very limited need)
About Acutronic:
The Acutronic Group has a proud history of building technologies and teams that are crucial to the aerospace defense and transportation industries.
Acutronics Simulation & Test Divisionis the global market leader in high-performance motion simulation and test equipment. Our rate tables and advanced centrifuges are used to test or calibrate inertial sensors navigation systems and stabilized electro-optics. Hardware-In-the-Loop motion simulators replicate the flight motion profiles and engagement scenarios of missiles. Geotechnical centrifuges and their related accessories are designed to study the behavior of structures soil mechanics and earthquakes. Our vibration test systems (shaker tables) allow users to carry out environmental tests to ensure the robustness or quality of manufactured products. The Division also develops and refurbishes stabilized or gimbaled-platforms utilized in applications such as tracking mounts gun turrets and directed-energy systems.
Acutronics Aerospace Components Divisonmanufactures specialty components for use on uncrewed aerial vehicles land defense applications and missile systems. These products are used on next-generation aerospace programs and include a range of electric power systems servo-actuators micro-turbines and Hybrid-Electric-Propulsion-Systems. We offer standard products and excel at designing highly customized solutions for demanding mission requirements.
The Acutronic Group employs approximately 300 employees across sites in Austin Texas; Pittsburgh Pennsylvania; Switzerland; Germany; France; and India.
Acutronic Actuation Inc.
3401 Ed Bluestein Blvd Austin TX 78721
1
Acutronic is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. If you have a disability or special need that requires accommodation please contact us at emailprotected or phone 412.926.1200.
Required Experience:
Manager
Employment Type
Full-Time
