Deputy General Manager - Sales, NMIPL
Deputy General Manager - Sales, NMIPL
Posted on :
28-08-2025
Employer Active
1 Vacancy
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Job Description
EXPECTED END RESULTS
MAJOR ACTIVITIES
Retail & Wholesale Volumes
- Enquiry Management- Enquiry Generation Test Drive Home Visits
- Lead management of Cardekho /LMS and Product Websites
- Managing retail at dealerships
- Enhancing retails through corporate/fleet business
- Target Setting and Monitoring
- Promotion- ATL/BTL Management.
- Dealer Stock Management- Managing Aging of inventory
- Order forecasting
- Inventory Funding Management of dealerships
- Co-ordination and liasioning with Financers for Retail and WS funding
- Recommendation of parties for Network Expansion in open area
SSI Score
- Implementation of Nissan Sales Standards at dealerships
- Implementation of processes for customer satisfaction
- CRM intervention at dealerships
- Customer Concern Resolution and managing escalations
- Root cause analysis for complaints and continuous improvement
Institutional & Corporate Sales
- To tap potential in Top 50 Corporates in the region
- To identify customers for bulk deals in the region
- To identify Top 20 fleet operators in the region and ensure regular business from them
- To ensure adequate manpower in each dealership for corporate business
- ATL/ BTL activities for enquiry generation
SOP Compliance
- Implementation of Nissan Standards on infrastructure Test Drive Cars Manpower availability and grooming Sales Processes
- Gap identification and continuous improvement
DMS Implementation
- Usage and monitoring of DMS
- Ensuring timely submission of enquiries booking and retails in the system
Allied Business
- Ensuring 90% inhouse Insurance penetration by dealer
- Ensuring 60% inhouse finance penetration by dealer
- Ensuring min accessory sales of Rs 6000 / per new car sales
- Ensuring min Extended warranty penetration of 60% of new car sales
- To initiate NIC business at all dealership to ensure that they are exchange ready. Min exchange penetration to be 20%
%trained Sales People at dealerships
- Identification of training needs of dealership employees
- Continuous improvement through download of training bulletins class room training role plays and hand holding
- Manpower Adequacy and Retention management
- Min. 80% trained manpower at all times
- To keep a check on attrition below 20%
Dealer Working Capital
- Liasoning with financers to enable required working capital for dealerships
- Keep a check on working capital availability and diversion of funds in to other businesses
- Ensuring check on capital erosion due to business losses and ensuring profitability of dealership
Dealer Satisfaction Index
- Managing dealer expectations on business development
- Managing dealer profitability
- Ensuring timely redressal of dealer concern
- Timely dealer claim settlement
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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