Telephone Banker â ACS Call Center (Inbound)
Telephone Banker â ACS Call Center (Inbound)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Payrate: * / hr
No. of Positions: 14 Positions
Location: Lincoln RI (Onsite)
Employment Type: Full-Time Permanent
Training Start Date: Monday November 3 2025
Training Hours: 9:00 AM 5:30 PM
- Build relationships by uncovering client financial needs and recommending appropriate products and services.
- Respond to inquiries and resolve client concerns with customized solutions.
- Sell and process banking products including checking/savings accounts credit cards CDs IRAs and loans.
- Identify client needs requiring licensed sales and refer to business partners accordingly.
- Quote rates terms and programs for banking solutions.
- Manage risk in transactions using available tools.
- Passion and commitment to improving clients financial lives.
- Ability to engage clients understand their needs communicate clearly and build rapport with empathy.
- Growth mindset with openness to feedback and coaching.
- Adaptability and eagerness to learn new technologies and processes.
- Intermediate computer proficiency.
- Minimum education: High School Diploma / GED or equivalent.
- Experience in financial services.
- Sales experience including cross-selling upselling or product referrals.
- Experience working in inbound/outbound call centers (phone chat or video).
- Experience as a Personal Banker managing a high volume of clients.
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Employment Type
Full-time
